At a Glance
- Tasks: Lead a vibrant team and deliver exceptional retail experiences in our new Superstore.
- Company: Join a compassionate charity dedicated to providing end-of-life care.
- Benefits: Enjoy competitive pay, generous holidays, and flexible working options.
- Other info: Be part of a diverse team that values inclusion and community.
- Why this job: Make a real difference while developing your leadership skills in a supportive environment.
- Qualifications: Retail management experience and a passion for customer service are key.
The predicted salary is between 29935 - 32086 £ per year.
This is an exciting opportunity for an enthusiastic, creative, and motivated individual to join the team as Superstore Manager based at our brand new Superstore opening in Mangotsfield. As one of our Shop Managers, you will be supported by experienced and knowledgeable team members and you will be able to develop and build strong relationships with customers and volunteers.
The details:
- Working hours 37.5 hours per week, 5 days in 7 (including bank holidays)
- Salary from £29,935 up to £32,086 per annum, dependant on experience
- Permanent position
Key responsibilities:
- Delivering consistently high retail and customer service standards
- Actively supporting and demonstrating our values through your role
- Leading, coaching and managing staff and volunteers
- To achieve and optimise sales and targets
- To create and maintain a positive working environment for staff and volunteers
- Promotion of diversity and gender rights
What we are looking for:
- Ideally, you will bring previous retail experience, gained at managerial level
- Commercial awareness and demonstrable experience of managing and leading a team; delivering outstanding customer service would be equally advantageous
- A genuine interest in fashion/ furniture and charity retail
- Ability to earn trust, motivate, build rapport and provide leadership
- High levels of organisation with a proactive approach
- Open and adaptable to change and able to support others through it
- IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheets
We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for jobs if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply.
For more information about the role, working in charity retail and to meet the retail team: download the job description located at the bottom of the page.
About Us
We’ve spent over 40 years helping people die in peace, and with dignity. Combining compassion with clinical expertise, we provide patients with the best possible care at the end of their lives. We’re here for the people around our patients too – those closest to them. Before, during and after a bereavement, we provide support that’s remembered forever.
We think it’s that unforgettable support that inspires people to give back to St Peter’s. To fundraise for us. Donate. Volunteer. We’re not exaggerating when we say that we couldn’t do what we do without our wonderful supporters. We really can’t thank them enough.
We want to help many more people to die well. And we’re doing this by teaching others. As a centre of educational excellence, we share our skills with other health professionals, helping the NHS and care homes to provide better end-of-life care. We’re here for all, for free, forever.
The Benefits
If you join our clinical team, we offer NHS Agenda for Change benefits such as:
- NHS equivalent salaries
- Generous holiday entitlement and recognition for previous NHS service (up to 33 days for 10 years' service)
- Continuation in the NHS pension scheme for existing members
- Recognition of previous NHS service for sick pay
There are many benefits to working at St Peter’s including:
- 27 days’ holiday plus bank holidays pro rata. This increases the longer you’re with us
- Competitive salary
- Pension, with employer matched contributions up to 6%
- Enhanced sick pay, rising with service to a maximum of 12 weeks’ full and 12 weeks’ half pay
- Birthday leave – a day off in the month of your birthday
- Ability to buy or sell up to three days of annual leave per year
- Volunteer leave
- Life insurance scheme
- Employee assistance programme
- Access to discounts and offers through the Blue Light Card
- Home and electronics salary sacrifice scheme
- Free parking at our main office sites
- Cycle to work salary sacrifice scheme
- Travel discounts
- Eye care scheme
- Annual flu vaccine scheme
- Comprehensive induction
- In-house learning & development team
- Continual professional development
Life is busy and we all want to enjoy a healthy work/life balance. That’s why we offer flexible working hours, and if it’s practical for your role, we also offer hybrid working. You can split your hours between your home and our offices in Brentry and Long Ashton. We think this is a good way to work – it gives you the convenience of working from home and the camaraderie of being with colleagues in the office.
Equity and Diversity
We want our teams to reflect the diversity of our community – and we want everyone to feel that they belong. That’s why we’ve joined ENEI: Employers Network for Equality and Inclusion. This is a UK based, not-for-profit organisation that helps employers build and maintain diverse teams and inclusive cultures. We’re really pleased to have ENEI supporting us on our Equity, Diversity and Inclusion journey.
Just as we offer care to all, we welcome applications from everyone. We want to hear from you regardless of your age, disability, religion or belief, sex, race, sexual orientation, gender reassignment, marriage and civil partnership, and pregnancy and maternity.
Superstore Manager - Mangotsfield in Bristol employer: St Peter's Hospice
St Peter's Hospice is an exceptional employer, offering a supportive and inclusive work environment for the Superstore Manager role in Mangotsfield. With competitive salaries, generous holiday entitlements, and a strong focus on employee development, we empower our staff to thrive while making a meaningful impact in the community. Our commitment to equity and diversity ensures that every team member feels valued and included, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Superstore Manager - Mangotsfield in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on St Peter’s Hospice. Understand their values and mission, and think about how your experience aligns with what they stand for. This will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and retail experience, as these are key for the Superstore Manager role.
✨Tip Number 3
Be yourself! Authenticity goes a long way. Share your passion for charity retail and how you can contribute to creating a positive environment for staff and volunteers. Let your personality shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Superstore Manager - Mangotsfield in Bristol
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for retail and customer service shine through in your application. We want to see that you're genuinely excited about the opportunity to be a Superstore Manager with us!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail management. We love seeing how your skills align with what we're looking for, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've led teams or improved customer service in the past – we want to get to know you better!
Apply Early:We review applications as they come in, so don’t wait until the closing date! Head over to our website and submit your application early to increase your chances of standing out.
How to prepare for a job interview at St Peter's Hospice
✨Know Your Stuff
Before the interview, make sure you understand the role of a Superstore Manager and the values of the organisation. Familiarise yourself with their mission and how they support the community. This will help you demonstrate your genuine interest in the position and align your answers with their goals.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you've successfully led a team or improved customer service. Highlight how you motivated staff and built rapport with customers. This is crucial for a managerial role, so be ready to discuss specific situations and outcomes.
✨Emphasise Adaptability
The job description mentions being open and adaptable to change. Think of instances where you've successfully navigated change in a retail environment. Share how you supported your team through transitions, as this will show your ability to lead in a dynamic setting.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. You might ask about the team culture, how success is measured in the store, or what challenges the new Superstore might face. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
