At a Glance
- Tasks: Lead a dynamic team, deliver top-notch customer service, and drive sales in our vibrant superstore.
- Company: Join a compassionate charity retail team making a real difference in the community.
- Benefits: Enjoy competitive pay, generous holidays, and flexible working options.
- Other info: Flexible hours and a supportive environment for career development.
- Why this job: Be part of a mission-driven organisation that values diversity and supports personal growth.
- Qualifications: Retail management experience and a passion for fashion or furniture are a plus.
The predicted salary is between 27198 - 27198 £ per year.
This is an exciting opportunity for an enthusiastic, creative, and motivated individual to join the team as Superstore Assistant Manager based in Pucklechurch. As one of our Assistant Managers, you will be supported by experienced and knowledgeable team members and you will be able to develop and build strong relationships with customers and volunteers.
The details:
- Working hours 37.5 hours per week, 5 days in 7
- Salary from £26,611 up to £27,198 per annum, dependent on experience
- Permanent position
Key responsibilities:
- Delivering consistently high retail and customer service standards
- Actively supporting and demonstrating our values through your role
- Leading, coaching and managing staff and volunteers
- To achieve and optimise sales and targets
- To create and maintain a positive working environment for staff and volunteers
- Promotion of diversity and gender rights
What we are looking for:
- Ideally, you will bring previous retail experience, gained at managerial level
- Commercial awareness and demonstrable experience of managing and leading a team; delivering outstanding customer service would be equally advantageous
- A genuine interest in fashion/ furniture and charity retail
- Ability to earn trust, motivate, build rapport and provide leadership
- High levels of organisation with a proactive approach
- Open and adaptable to change and able to support others through it
- IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheets
We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for jobs if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply.
For more information about the role, working in charity retail and to meet the retail team, download the job description located at the bottom of the page or contact Manager: Luisa.Partridge@stpetershospice.org.
We will review applications as they come in and therefore we may close the vacancy before the closing date, so candidates are advised to apply early.
About Us
We’ve spent over 40 years helping people die in peace, and with dignity. Combining compassion with clinical expertise, we provide patients with the best possible care at the end of their lives. We’re here for the people around our patients too – those closest to them. Before, during and after a bereavement, we provide support that’s remembered forever.
We think it’s that unforgettable support that inspires people to give back to St Peter’s. To fundraise for us. Donate. Volunteer. We’re not exaggerating when we say that we couldn’t do what we do without our wonderful supporters. We really can’t thank them enough.
We want to help many more people to die well. And we’re doing this by teaching others. As a centre of educational excellence, we share our skills with other health professionals, helping the NHS and care homes to provide better end-of-life care. We’re here for all, for free, forever.
The Benefits
If you join our clinical team, we offer NHS Agenda for Change benefits such as:
- NHS equivalent salaries
- Generous holiday entitlement and recognition for previous NHS service (up to 33 days for 10 years' service)
- Continuation in the NHS pension scheme for existing members
- Recognition of previous NHS service for sick pay
There are many benefits to working at St Peter’s including:
- 27 days’ holiday plus bank holidays pro rata. This increases the longer you’re with us
- Competitive salary
- Pension, with employer matched contributions up to 6%
- Enhanced sick pay, rising with service to a maximum of 12 weeks’ full and 12 weeks’ half pay
- Birthday leave – a day off in the month of your birthday
- Ability to buy or sell up to three days of annual leave per year
- Volunteer leave
- Life insurance scheme
- Employee assistance programme
- Access to discounts and offers through the Blue Light Card
- Home and electronics salary sacrifice scheme
- Free parking at our main office sites
- Cycle to work salary sacrifice scheme
- Travel discounts
- Eye care scheme
- Annual flu vaccine scheme
Comprehensive induction and in-house learning & development team with continual professional development.
Life is busy and we all want to enjoy a healthy work/life balance. That’s why we offer flexible working hours, and if it’s practical for your role, we also offer hybrid working. You can split your hours between your home and our offices in Brentry and Long Ashton. We think this is a good way to work – it gives you the convenience of working from home and the camaraderie of being with colleagues in the office.
Equity and Diversity
We want our teams to reflect the diversity of our community – and we want everyone to feel that they belong. That’s why we’ve joined ENEI: Employers Network for Equality and Inclusion. This is a UK based, not-for-profit organisation that helps employers build and maintain diverse teams and inclusive cultures. We’re really pleased to have ENEI supporting us on our Equity, Diversity and Inclusion journey.
Just as we offer care to all, we welcome applications from everyone. We want to hear from you regardless of your age, disability, religion or belief, sex, race, sexual orientation, gender reassignment, marriage and civil partnership, and pregnancy and maternity.
Retail Superstore Assistant Manager - Pucklechurch in Bristol employer: St Peter's Hospice
St Peter's Hospice is an exceptional employer, offering a supportive and inclusive work environment in Pucklechurch where you can thrive as a Superstore Assistant Manager. With competitive salaries, generous holiday entitlements, and a strong focus on employee development, we empower our team to build meaningful relationships with customers and volunteers while promoting diversity and community values. Join us to make a real difference in people's lives while enjoying a healthy work-life balance and numerous employee benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Superstore Assistant Manager - Pucklechurch in Bristol
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like St Peter's Hospice, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like St Peter's Hospice!
We think you need these skills to ace Retail Superstore Assistant Manager - Pucklechurch in Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at St Peter's Hospice, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at St Peter's Hospice and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show St Peter's Hospice that you’re ready to jump in and contribute right away!
How to prepare for a job interview at St Peter's Hospice
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
