At a Glance
- Tasks: Lead a passionate team, build customer relationships, and drive sales in a vibrant retail environment.
- Company: Join a compassionate charity dedicated to providing exceptional end-of-life care.
- Benefits: Enjoy competitive salary, generous holidays, and flexible working options.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Make a real difference while developing your career in a rewarding retail role.
- Qualifications: Previous retail management experience and a passion for fashion and charity.
The predicted salary is between 28000 - 30000 £ per year.
As one of our Retail Store Managers supported by experienced and knowledgeable team members, you will be able to develop and build strong relationships with customers and volunteers. This is an exciting opportunity for an enthusiastic, creative, and motivated individual to join the team based at our very successful Gloucester Road shop. You will enjoy one of the most diverse, career building and rewarding roles in retail!
The details:
- Working hours: 37.5 hours per week, 5 days in 7 (including weekends)
- Salary from £27,19 - £28762 per annum, dependent on experience
- Permanent position
Key responsibilities:
- Delivering consistently high retail and customer service standards
- Actively supporting and demonstrating our values through your role
- Leading, coaching and managing staff and volunteers
- To achieve and optimise sales and targets
- To create and maintain a positive working environment for staff and volunteers
- Promotion of diversity and gender rights
What we are looking for:
- Ideally, you will bring previous retail experience, gained at managerial/supervisory level
- Commercial awareness and demonstrable experience of managing and leading a team; delivering outstanding customer service would be equally advantageous
- A genuine interest in fashion and charity retail
- Ability to earn trust, motivate, build rapport and provide leadership
- High levels of organisation with a proactive approach
- Open and adaptable to change and able to support others through it
- IT literacy and numeracy skills, using email systems and online resources; use and understand basic spreadsheet.
We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for jobs if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!
Due to the nature of the work involved, this role is exempt from the ROA and all job holders are required to undergo a Disclosure and Barring Service Check.
The Benefits:
- 27 days’ holiday plus bank holidays pro rata. This increases the longer you’re with us
- Competitive salary
- Pension, with employer matched contributions up to 6%
- Enhanced sick pay, rising with service to a maximum of 12 weeks’ full and 12 weeks’ half pay
- Birthday leave – a day off in the month of your birthday
- Ability to buy or sell up to three days of annual leave per year
- Volunteer leave
- Life insurance scheme
- Employee assistance programme
- Access to discounts and offers through the Blue Light Card
- Home and electronics salary sacrifice scheme
- Free parking at our main office sites
- Cycle to work salary sacrifice scheme
- Travel discounts
- Eye care scheme
- Annual flu vaccine scheme
- Comprehensive induction
- In-house learning & development team
- Continual professional development
Life is busy and we all want to enjoy a healthy work/life balance. That’s why we offer flexible working hours, and if it’s practical for your role, we also offer hybrid working. You can split your hours between your home and our offices in Brentry and Long Ashton.
Equity and Diversity:
We want our teams to reflect the diversity of our community – and we want everyone to feel that they belong. We welcome applications from everyone regardless of age, disability, religion or belief, sex, race, sexual orientation, gender reassignment, marriage and civil partnership, and pregnancy and maternity.
Retail Store Manager in Bristol employer: St Peter's Hospice
At St Peter’s Hospice, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and personal growth. As a Retail Store Manager in our Gloucester Road shop, you will benefit from competitive salaries, generous holiday entitlements, and opportunities for professional development, all while making a meaningful impact in the community. Join us to enjoy a fulfilling career where your contributions truly matter, and experience the camaraderie of a dedicated team committed to providing compassionate care.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager in Bristol
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like St Peter's Hospice, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like St Peter's Hospice!
We think you need these skills to ace Retail Store Manager in Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at St Peter's Hospice, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at St Peter's Hospice and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show St Peter's Hospice that you’re ready to jump in and contribute right away!
How to prepare for a job interview at St Peter's Hospice
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
