At a Glance
- Tasks: Lead a vibrant retail team and create amazing customer experiences.
- Company: Join a compassionate charity making a real difference in people's lives.
- Benefits: Enjoy competitive pay, generous holidays, and flexible working options.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Be part of a rewarding role that combines retail with meaningful community impact.
- Qualifications: Previous retail management experience and a passion for fashion and charity.
The predicted salary is between 30913 - 33063 £ per year.
As one of our Shop Managers, you will be supported by experienced and knowledgeable team members and will be able to develop and build strong relationships with customers and volunteers. This is an exciting opportunity for an enthusiastic, creative, and motivated individual to join the team as Shop Manager based at our very successful Downend store. You will enjoy one of the most diverse, career building and rewarding roles in retail!
The details:
- Working hours: 37.5 hours per week, 5 days in 7
- Salary starting from £30,913 up to £33,063 per annum, dependent on experience
- Permanent position
Key responsibilities:
- Delivering consistently high retail and customer service standards
- Actively supporting and demonstrating our values through your role
- Leading, coaching and managing staff and volunteers
- To achieve and optimise sales and targets
- To create and maintain a positive working environment for staff and volunteers
- Promotion of diversity and gender rights
What we are looking for:
- Ideally, you will bring previous retail experience, gained at managerial/supervisory level
- Commercial awareness and demonstrable experience of managing and leading a team; delivering outstanding customer service would be equally advantageous
- A genuine interest in fashion and charity retail
- Ability to earn trust, motivate, build rapport and provide leadership
- High levels of organisation with a proactive approach
- Open and adaptable to change and able to support others through it
- IT literacy and numeracy skills, using email systems and online resources; use and understand basic spreadsheet.
We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for jobs if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!
Due to the nature of the work involved, this role is exempt from the ROA and all job holders are required to undergo a Disclosure and Barring Service Check.
The Benefits:
- 27 days’ holiday plus bank holidays pro rata. This increases the longer you’re with us
- Competitive salary
- Pension, with employer matched contributions up to 6%
- Enhanced sick pay, rising with service to a maximum of 12 weeks’ full and 12 weeks’ half pay
- Birthday leave – a day off in the month of your birthday
- Ability to buy or sell up to three days of annual leave per year
- Volunteer leave
- Life insurance scheme
- Employee assistance programme
- Access to discounts and offers through the Blue Light Card
- Home and electronics salary sacrifice scheme
- Free parking at our main office sites
- Cycle to work salary sacrifice scheme
- Travel discounts
- Eye care scheme
- Annual flu vaccine scheme
- Comprehensive induction
- In-house learning & development team
- Continual professional development
Life is busy and we all want to enjoy a healthy work/life balance. That’s why we offer flexible working hours, and if it’s practical for your role, we also offer hybrid working. You can split your hours between your home and our offices in Brentry and Long Ashton. We think this is a good way to work – it gives you the convenience of working from home and the camaraderie of being with colleagues in the office.
Equity and Diversity:
We want our teams to reflect the diversity of our community – and we want everyone to feel that they belong. We welcome applications from everyone regardless of age, disability, religion or belief, sex, race, sexual orientation, gender reassignment, marriage and civil partnership, and pregnancy and maternity.
Retail Shop Manager Downend in Bristol employer: St Peter's Hospice
At St Peter's Hospice, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment where our Retail Shop Managers can thrive. With competitive salaries, generous holiday entitlements, and a strong focus on employee development, we empower our team to build meaningful relationships with customers and volunteers while making a real difference in the community. Our commitment to equity and diversity ensures that every team member feels valued and included, making our Downend store not just a workplace, but a place to grow and contribute to a noble cause.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Manager Downend in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail world, especially those who might know someone at St Peter’s. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your passion for charity retail aligns with our mission. We love seeing candidates who genuinely care!
✨Tip Number 3
Practice your leadership stories! Think of examples where you've motivated a team or handled challenges. We want to hear how you’ve made a positive impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our amazing team at Downend.
We think you need these skills to ace Retail Shop Manager Downend in Bristol
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for retail and charity shine through! We want to see how excited you are about the role and how you can contribute to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. Focus on your managerial skills and any previous retail roles you've had. We love seeing how your background aligns with what we're looking for!
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you. Share your unique experiences and how they’ve shaped your approach to customer service and team leadership.
Apply Early!:We review applications as they come in, so don’t wait until the last minute! Head over to our website and submit your application early to increase your chances of standing out. We can’t wait to hear from you!
How to prepare for a job interview at St Peter's Hospice
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retail Shop Manager inside out. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team. Prepare examples of how you've successfully managed and motivated staff or volunteers in the past. Think about specific situations where you demonstrated strong leadership, resolved conflicts, or improved team performance.
✨Emphasise Customer Service
Customer service is crucial in retail, so be ready to discuss how you've delivered outstanding service in previous roles. Share stories that highlight your ability to build rapport with customers and handle challenging situations effectively. This will demonstrate your commitment to maintaining high retail standards.
✨Be Yourself and Stay Positive
Interviews can be nerve-wracking, but remember to be yourself! Show your enthusiasm for the role and the organisation. A positive attitude can go a long way in making a great impression. Don't forget to ask questions about the team and the store culture to show your interest in fitting in.
