At a Glance
- Tasks: Lead a team, optimise sales, and deliver top-notch customer service in a vibrant retail environment.
- Company: Join one of Bristol’s beloved charities with a supportive and collaborative culture.
- Benefits: Enjoy competitive pay, generous holidays, and flexible working options.
- Other info: Diverse team with excellent growth opportunities and a focus on equity and inclusion.
- Why this job: Make a real difference in charity retail while developing your career in fashion.
- Qualifications: Passion for fashion, strong leadership skills, and a proactive attitude are key.
We're looking for someone to join the team as a Retail Assistant Manager in our Gloucester Road shop. Are you someone who is looking for their next career step, passionate about charity, fashion and wants to use their skills to make a real difference? Then we want to hear from you! This opportunity is perfect for someone who is organised, hands on, proactive, creative and driven! You will enjoy one of the most diverse, career building and rewarding roles in retail. You will be joining a great team working in a supportive and collaborative environment for one of Bristol’s best loved charities.
The details:
- Working 22.5 hours per week, 3 in 7 days
- Salary: £25,438 - £26,024 pro rata per annum, dependent on experience
- Permanent position
Key responsibilities:
- To assist and work alongside the manager in optimising sales, managing, and leading a team of staff and volunteers
- Delivering consistently high retail and customer service standards
- Actively supporting and demonstrating our values through your role
- In the manager’s absence ensure that all instructions and information from Head Office and line management are communicated to staff and actioned on a regular basis
- Promotion of diversity and gender rights
What we are looking for:
- Able to work in a fast-paced environment
- A genuine interest in fashion, charity retail and second hand
- Excellent leadership, customer service and interpersonal skills
- Ability to earn trust, motivate and build rapport
- High levels of organisation with a proactive approach
- Open and adaptable to change and able to support others through it
- IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheet
- Inspired to face the challenges of charity retailing
We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for jobs if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!
Due to the nature of the work involved, this role is exempt from the ROA and all job-holders are required to undergo a Disclosure and Barring Service check.
Strictly no agencies. We will review applications as they come in and therefore we may close the vacancy before the closing date, so candidates are advised to apply early.
Retail Assistant Manager in Bristol employer: St Peter's Hospice
St Peter's Hospice is an exceptional employer, offering a fulfilling environment for Band 5 Registered Nurses to thrive in their careers. Located in Bristol, the hospice fosters a supportive work culture with a strong emphasis on professional development, providing ongoing education and training opportunities. Employees benefit from flexible working hours, competitive salaries, and a collaborative multidisciplinary team dedicated to delivering compassionate palliative care.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant Manager in Bristol
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including St Peter's Hospice, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like St Peter's Hospice that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at St Peter's Hospice will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about St Peter's Hospice and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at St Peter's Hospice
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at St Peter's Hospice, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at St Peter's Hospice!
