At a Glance
- Tasks: Join our team as a Retail Key Holder and help manage the store while building relationships.
- Company: St Peter’s Hospice, dedicated to providing compassionate end-of-life care.
- Benefits: Competitive salary, generous holiday, flexible working, and employee discounts.
- Other info: Supportive team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a passion for second-hand and charity retail.
The predicted salary is between 13.31 - 13.31 £ per hour.
We are looking for an enthusiastic individual to join the team as Retail Key Holder at our Abbey Wood Superstore. A role as a Retail Key Holder will help you to develop a wide range of skills which you can take with you throughout your career. You will receive full training and be supported by experienced, knowledgeable and friendly managers and team members.
If you have a passion for second hand, recycling, upcycling and enjoy being in a role that builds strong relationships, a role in which you can feel valued in, and knowing you are contributing to the care of patients and their families, then we want to hear from you.
The details:
- Salary: from £25,438 - £26,024 (FTE) per year, equivalent to £13.01 - £13.31 per hour
- Permanent position
- Working 3 in 7 days, 22.5 hours per week
What we are looking for:
- Excellent communication and organisational skills with a proactive approach
- Able to work in a fast-paced environment
- A genuine interest in home wear, furniture, second hand and charity retail
- Ability to carry out manual handling tasks
- Open and adaptable to change and able to support others through it
- Effective verbal and written communication skills
- Strong numeracy skills
- IT literacy and numeracy skills, using email systems and online resources; use and understand basic spreadsheets
- Previous retail experience would be useful but not essential
Key responsibilities:
- In the absence of any other management to open and close the store and to be responsible for ensuring that the store trades safely and legally
- To assist the management team in achieving profit targets by reducing costs and maximising sales
- To operate as part of the overall shop team, willingly carrying out any tasks necessary to ensure the success and smooth running of the shop
- To support delivering a high standard of presentation throughout, windows and shop floor
- To assist the management team in implementing any changes as required to ensure optimum sales
- To assist the management team in generating and encouraging all stock donations from the public
- Actively supporting and demonstrating our values through your role
We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!
For more information about the role, working in charity retail and to meet the retail team please download the job description located at the bottom of the page contact Jason Bamfield, Retail Store Manager, at jason.bamfield@stpetershospice.org.
We will review applications as they come in and therefore we may close the vacancy before the closing date, so candidates are advised to apply early.
Keyholder in Bristol employer: St Peter's Hospice
St Peter's Hospice is an exceptional employer, offering a rewarding opportunity to lead a dedicated team in a vibrant charity retail environment in Portishead. With a strong focus on employee development and a supportive work culture, we provide our staff with the tools and training needed for personal and professional growth, all while making a meaningful impact in the community. Join us to be part of a passionate team that values collaboration, customer service, and the drive for success.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder in Bristol
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like St Peter's Hospice, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like St Peter's Hospice!
We think you need these skills to ace Keyholder in Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at St Peter's Hospice, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at St Peter's Hospice and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show St Peter's Hospice that you’re ready to jump in and contribute right away!
How to prepare for a job interview at St Peter's Hospice
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
