At a Glance
- Tasks: Lead operational excellence and strategic delivery of non-clinical services at St Peter's Hospice.
- Company: Join a compassionate organisation dedicated to providing exceptional end-of-life care.
- Benefits: Be part of a values-driven team making a real difference every day.
- Other info: Interviews scheduled for 17th September 2026; mark your calendar!
- Why this job: Shape the future of operations while inspiring high-performing teams.
- Qualifications: Proven operational leadership experience in complex organisations and strong stakeholder management skills.
The predicted salary is between 59400 - 72600 £ per year.
At St Peter's Hospice, we believe everyone deserves the very best care and support at the end of life. Behind our clinical services sits a wide range of operational functions that make exceptional care possible.
We're looking for an experienced and inspiring Head of Operations to join our senior leadership team and lead the strategic and operational delivery of our non-clinical services. This is an exciting opportunity to shape the future of operational excellence within a values-driven organisation that makes a real difference every day.
About the role
Reporting to the Director of Finance & Resources, you'll provide leadership across a broad portfolio of operational services, ensuring our infrastructure, systems and support functions are safe, effective, compliant and fit for the future. You'll play a key role in delivering our organisational strategy, driving continuous improvement and supporting sustainable growth.
Key areas of responsibility include:
- Leading and developing high-performing operational teams.
- Providing strategic oversight of Estates & Facilities services, including catering.
- Driving operational efficiency, service improvement and organisational effectiveness.
- Leading health & safety and supporting the delivery of corporate governance objectives.
- Managing budgets, contracts, procurement and resources effectively.
- Developing operational plans, performance measures and reporting frameworks.
- Building strong relationships with internal and external stakeholders.
- Leading operational responses to major incidents, business continuity events and crisis situations.
About you
You will be a proven operational leader with experience of managing complex services and multidisciplinary teams. You'll be equally comfortable contributing at a strategic level while ensuring operational excellence through strong leadership, governance and performance management.
We're looking for someone who can demonstrate:
- Significant senior operational leadership experience within a complex organisation.
- Experience managing Estates & Facilities or similar operational services.
- A strong track record of delivering service improvements and operational efficiency.
- Experience of budget management, resource planning and commercial decision-making.
- Strong knowledge of health & safety, governance, compliance and risk management.
- Excellent stakeholder management and communication skills.
- The ability to lead change and inspire teams through periods of development and growth.
- A collaborative, compassionate and values-led leadership style.
Interviews are scheduled to take place Thursday 17th September 2026. Please ensure this date is available in your diary when making your application.
Head of Operations in Bristol employer: St Peter's Hospice
St Peter's Hospice is an exceptional employer, offering a fulfilling environment for Band 5 Registered Nurses to thrive in their careers. Located in Bristol, the hospice fosters a supportive work culture with a strong emphasis on professional development, providing ongoing education and training opportunities. Employees benefit from flexible working hours, competitive salaries, and a collaborative multidisciplinary team dedicated to delivering compassionate palliative care.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Bristol
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by St Peter's Hospice.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like St Peter's Hospice.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at St Peter's Hospice.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at St Peter's Hospice. Apply directly through us to stand out!
We think you need these skills to ace Head of Operations in Bristol
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of St Peter's Hospice. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Head of Operations, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at St Peter's Hospice
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of St Peter's Hospice. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
