Clinical Systems Manager in Lewes

Location: St Peter & St James Hospice, BN8 4ED

Salary: £37,463 - £41,635 per annum

Contract Type: Permanent, full-time

Working Hours: 37.5 hours per week

Closing Date: Early applications encouraged.

Responsibilities

• You’ll be responsible for managing our clinical information systems and leading the effective implementation of digital solutions that support patient care across the organisation.
• Your role will be central to how we use data, electronic patient records and digital platforms to improve quality, safety and efficiency.
• Manage and support the electronic patient record system (SystmOne) and associated clinical systems.
• Maintain system administration, including user access, permissions and data integrity.
• Work closely with the Caldicott Guardian to ensure appropriate access to clinical information.
• Support investigation of clinical systems incidents and contribute to audit activity.
• Lead and deliver the SystmOne Improvement Project from initiation through to completion.
• Assess current and future system needs and translate clinical requirements into practical solutions.
• Chair system development meetings and engage stakeholders across services.
• Provide clear progress reporting, risk management and project documentation.
• Develop and oversee SystmOne induction training and ongoing system training.
• Produce training materials and support effective adoption of system changes.
• Manage organisational change required to embed new functionality and ways of working.
• Champion innovative digital solutions that enhance patient care, safety and user experience.
• Support development of clinical dashboards and reporting for governance and service improvement.
• Advise on digital readiness for initiatives such as electronic prescribing.
• Support information governance and data quality across the organisation.

Qualifications

• Degree‑level education or equivalent relevant experience.
• Strong working knowledge of SystmOne, ideally within a clinical setting.
• Experience managing electronic patient records and clinical information systems.
• Confident project management skills with experience delivering system or service improvements.
• Strong data analysis, reporting and problem‑solving skills.
• Excellent communication skills with the ability to work effectively across clinical and non‑clinical teams.
• A proactive, organised and solutions‑focused approach.
• A personal commitment to the values, aims and ethos of hospice care.
• A project management qualification would be advantageous.

Benefits

• 27 days holiday
• Enhanced maternity/adoption pay
• Monthly occupational health clinics
• 20% discount in our charity shops

Additional Benefits

• A role with real purpose, directly supporting high‑quality patient care.
• The opportunity to shape digital systems that impact clinical services every day.
• Professional autonomy with the chance to influence and improve how we work.
• A workplace that values compassion, collaboration and empowerment.

EEO Statement

Our people are our strength. We value diversity and inclusion and encourage applications from everyone, regardless of race, national origin, sex, gender identity and/or expression, sexual orientation, religion, disability or age.