At a Glance
- Tasks: Provide essential admin support to clinical teams and maintain patient records.
- Company: Join St Peter & St James Hospice, a compassionate care provider.
- Benefits: Flexible shifts, training opportunities, and 27 days holiday.
- Other info: Supportive environment with opportunities for personal growth.
- Why this job: Make a meaningful impact in patient care while developing your skills.
- Qualifications: Strong IT skills and excellent communication abilities required.
The predicted salary is between 24000 - 36000 £ per year.
Are you organised, compassionate and ready to make a meaningful difference? As a Clinical Administrator – Bank, you'll provide essential administrative support to our clinical services across the hospice, ensuring all data and administrative tasks are completed in a confidential, efficient, timely, and secure manner. This role is central to maintaining high standards of patient care and service delivery through accurate record-keeping, responsive communication, and proactive support of clinical and governance processes. Joining our bank team gives you flexibility, variety, and the opportunity to contribute to care that truly makes an impact. You’ll be part of a supportive organisation driven by Compassion, Collaboration and Empowerment—our core values that guide everything we do.
Location: St Peter & St James Hospice, BN8 4ED
Contract type: Bank contract
Closing date: We will be shortlisting and interviewing as applications are received, so early applications are encouraged.
What you’ll be doing:
- Providing responsive and organised administrative support across clinical teams
- Managing shared inboxes and handling queries professionally
- Taking calls from patients, families and healthcare professionals with empathy and clarity
- Maintaining accurate and confidential patient records using SystmOne
- Supporting governance processes, including preparing meeting agendas and taking minutes
- Working collaboratively across departments to ensure seamless coordination
- Providing occasional reception cover as required
What we’re looking for:
- Strong IT literacy, including confident use of Microsoft 365
- Experience using SystmOne or similar record systems
- Excellent written and verbal communication skills
- Ability to prioritise effectively and manage a varied workload
- High attention to detail and accuracy
- Commitment to confidentiality, data protection and GDPR
- A flexible, positive and proactive approach
- Ability to work independently and as part of a team
What we offer:
- Flexible bank shifts to suit your availability
- A supportive, compassionate working environment
- Opportunity to contribute to care that truly matters
- Training and development aligned with your role
If you’re organised, motivated, and passionate about supporting exceptional care, we’d love to hear from you. Please view the full job description and person specification at the bottom of the webpage. For more information or an informal chat about the role, please contact Juliet Bennett at jbennett@stpjhospice.org. We look forward to hearing from you!
The Organisation St Peter & St James Hospice is a leading provider of specialist palliative and end of life care for our Mid-Sussex community. People affected by life-limiting illness are central to everything we do and it is our mission to ensure they receive the best possible care, in the right place, at the right time. Our services are free of charge can be accessed at home, in a care setting, or at the Hospice in North Chailey. We achieve our goals through the organisation’s talented people, by attracting, retaining and developing a highly skilled, diverse and engaged workforce. Over 150 employees and 400 volunteers work in a variety of roles across our Clinical Services, Retail and Support Functions.
If you're looking to put your skills to use in an organisation that makes a difference for its local community and values Compassion, Integrity, Accountability, Excellence and Inclusivity then click 'Apply Now'!
The Benefits:
- 27 days holiday
- Enhanced maternity/adoption pay
- Monthly occupational health clinics
- 20% discount in our charity shops
Please ensure you have your own means of transport as the hospice is not accessible by bus and is located on a main road without public footpath.
If you have any questions about this vacancy or require any reasonable adjustments throughout the recruitment process, please contact us on hr@stpjhospice.org. Please note we may shortlist and interview candidates as applications are received. Offers of employment are subject to satisfactory results from pre-employment checks (right to work, references, Occupational Health, and DBS if applicable).
Clinical Administrator - Bank in Lewes employer: St Peter & St James Charitable Trust
Contact Detail:
St Peter & St James Charitable Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Administrator - Bank in Lewes
✨Tip Number 1
Get your research game on! Before you step into that interview, make sure you know the ins and outs of St Peter & St James Hospice. Understanding their mission and values will help you connect your skills to what they truly care about.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on how you can showcase your organisational skills and compassion, which are key for the Clinical Administrator role. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, show your interest by asking about the team dynamics or how they support their staff. It’s a great way to demonstrate your enthusiasm and commitment to being part of their compassionate community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a team that values collaboration and empowerment. Let’s get you that job!
We think you need these skills to ace Clinical Administrator - Bank in Lewes
Some tips for your application 🫡
Show Your Organisational Skills: As a Clinical Administrator, being organised is key! Make sure your application highlights your ability to manage tasks efficiently and keep everything in order. Use examples from your past experiences to showcase how you’ve kept things running smoothly.
Communicate Clearly: Excellent written communication is a must for this role. When crafting your application, be clear and concise. Avoid jargon and make sure your passion for supporting patient care shines through in your writing!
Highlight Your IT Skills: We’re looking for someone with strong IT literacy, especially with Microsoft 365 and SystmOne. Don’t forget to mention any relevant experience you have with these tools in your application to show you’re ready to hit the ground running!
Apply Early!: Since we’re shortlisting as applications come in, don’t wait until the last minute! Get your application in early through our website to increase your chances of standing out. We can’t wait to hear from you!
How to prepare for a job interview at St Peter & St James Charitable Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinical Administrator – Bank. Familiarise yourself with the key tasks mentioned in the job description, such as managing shared inboxes and maintaining patient records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your IT Skills
Since strong IT literacy is crucial for this position, be prepared to discuss your experience with Microsoft 365 and SystmOne or similar systems. Consider bringing examples of how you've used these tools effectively in previous roles, as this will highlight your capability to handle the administrative tasks required.
✨Demonstrate Compassion and Communication
As a Clinical Administrator, you'll need to communicate with patients and healthcare professionals empathetically. Think of specific examples from your past experiences where you've handled sensitive situations with care. This will illustrate your ability to connect with others and maintain a compassionate approach in your work.
✨Prepare Questions About the Organisation
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the hospice's values, team dynamics, or opportunities for training and development. This shows your enthusiasm for the role and helps you assess if the organisation aligns with your own values.