Head Waiter / Waitress

Head Waiter / Waitress

Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in delivering exceptional dining experiences at our Italian restaurant.
  • Company: Join St Pancras Hotels Services, a vibrant hospitality group in Kings Cross.
  • Benefits: Enjoy a competitive salary, flexible hours, and a fun work environment.
  • Why this job: Be part of a passionate team and share your love for Italian cuisine.
  • Qualifications: 2 years experience in a fast-paced restaurant and a passion for food.
  • Other info: Immediate start available; perfect for those looking to grow in hospitality.

The predicted salary is between 24000 - 36000 Β£ per year.

Position Overview

Head Waiter/Waitress – Italian Restaurant. Kings Cross. Located in the heart of Kings Cross is our all-day dining eatery Spagnoletti. Our Italian inspired restaurant aims to create quality dishes from humble ingredients that honour the authentic Italian cuisine. We are looking for an experienced waiter/waitress to work alongside the team. The ideal candidate will be acquainted with Italian or Mediterranean cuisine and experienced with the role for 2 years in a fast-paced and high-volume operation.

Key Responsibilities

  • Be a team player and flexible individual.
  • Be experienced in working on the floor in a fresh produce, seasonal operation.
  • Be a foodie individual, passionate about the industry.
  • Have good memory and organizational skills to keep track of food and drink orders and the preferences of regular guests.
  • Report directly to the General Manager, keeping an open line of communication about any problems, concerns or simply the general operation of the Restaurant.
  • Supervise work during service to ensure all procedures and standards are respected.
  • Offer moral support to the team where needed, training and lead by example.
  • Guarantee the highest level of guest satisfaction.
  • Maintain a neat appearance, possess excellent interpersonal skills, and easily build rapport with guests.

Requirements

  • Experience: At least 2 years in a fast-paced, high-volume operation.
  • Languages: English – Advanced
  • Employment: Full-time
  • Schedule: Rota changes weekly
  • Starting: Immediate start!

About the Employer

St Pancras Hotels Services Limited is a hospitality company based in King's Cross/St Pancras. Whilst we are a group of eclectic brands, each brand has its very own personality, in the same way our people are unique. Apply now to begin your journey with us.

Head Waiter / Waitress employer: St Pancras Hotel Services Ltd

St Pancras Hotels Services Limited is an exceptional employer located in the vibrant Kings Cross area, offering a dynamic work environment that celebrates individuality and teamwork. With a strong focus on employee growth and development, we provide comprehensive training and support to help our staff excel in their roles while enjoying the unique atmosphere of our eclectic brands. Join us to be part of a passionate team dedicated to delivering authentic Italian cuisine and ensuring the highest level of guest satisfaction.
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Contact Detail:

St Pancras Hotel Services Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Head Waiter / Waitress

✨Tip Number 1

Get to know the restaurant vibe! Before you apply, pop in for a meal or a drink. This way, you can get a feel for the atmosphere and the team, plus it shows your genuine interest when you mention it in your interview.

✨Tip Number 2

Network like a pro! Chat with current staff or even past employees if you can. They might share insider tips about the interview process or what the management values most, giving you an edge.

✨Tip Number 3

Show off your passion for food! In your interview, talk about your favourite Italian dishes or experiences in high-volume settings. This not only highlights your knowledge but also your enthusiasm for the role.

✨Tip Number 4

Apply through our website! It’s the quickest way to get your application seen. Plus, we love seeing candidates who take that extra step to connect directly with us.

We think you need these skills to ace Head Waiter / Waitress

Team Player
Flexibility
Experience in Italian or Mediterranean Cuisine
Organisational Skills
Memory Skills
Communication Skills
Supervisory Skills
Interpersonal Skills
Guest Satisfaction Focus
Training and Leadership Skills
Ability to Work in a Fast-Paced Environment
Attention to Detail

Some tips for your application 🫑

Show Your Passion for Food: When writing your application, let us know how much you love Italian cuisine! Share any experiences or dishes that inspire you. We want to see that foodie spirit shine through!

Highlight Your Experience: Make sure to detail your previous roles in fast-paced environments. We’re looking for someone with at least 2 years of experience, so don’t be shy about showcasing your skills and achievements!

Be Personable: Since this role involves building rapport with guests, use your application to demonstrate your interpersonal skills. A friendly tone can go a long way in making your application stand out!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Let’s get started on this journey together!

How to prepare for a job interview at St Pancras Hotel Services Ltd

✨Know Your Menu Inside Out

Before the interview, make sure you’re familiar with Italian cuisine and the specific dishes offered at Spagnoletti. Being able to discuss the menu confidently will show your passion for food and your readiness to engage with guests.

✨Showcase Your Team Spirit

As a Head Waiter/Waitress, teamwork is crucial. Be prepared to share examples of how you've successfully worked in a team environment. Highlight any experiences where you’ve supported colleagues or led by example during busy service times.

✨Demonstrate Your Organisational Skills

Bring up instances where you’ve managed multiple orders or handled high-pressure situations effectively. Discuss your strategies for keeping track of guest preferences and ensuring smooth service, as this will resonate well with the role’s requirements.

✨Communicate Clearly and Confidently

Practice articulating your thoughts clearly, as excellent interpersonal skills are key for this position. During the interview, maintain eye contact and engage with your interviewer to build rapport, showcasing your ability to connect with guests.

Head Waiter / Waitress
St Pancras Hotel Services Ltd
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