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- Tasks: Manage reservations and provide exceptional service to high-end guests.
- Company: Luxury hotel chain in Greater London with a focus on elite guest experiences.
- Benefits: Competitive salary of £27,352 and immediate start available.
- Why this job: Join a prestigious team and elevate your customer service skills in a luxury setting.
- Qualifications: Experience in hospitality and a passion for 5-star service.
The predicted salary is between 26000 - 29000 £ per year.
A luxury hotel chain in Greater London is seeking an experienced Hotel Receptionist to join their team. The ideal candidate will have a passion for delivering exceptional 5-star service and be knowledgeable about the specific needs of high-end guests.
Responsibilities include:
- Managing reservations
- Ensuring seamless check-in and check-out processes
- Providing top-tier customer service
An immediate start is available, and the role is full-time with competitive annual compensation of £27,352.
5-Star Boutique Hotel Receptionist: Elite Guest Service employer: St Pancras Hotel Services Ltd
Contact Detail:
St Pancras Hotel Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 5-Star Boutique Hotel Receptionist: Elite Guest Service
✨Tip Number 1
First things first, research the hotel chain! Knowing their values and what makes them stand out will help you tailor your approach. We want to see that you’re genuinely interested in providing that elite guest service they’re after.
✨Tip Number 2
Practice your communication skills! As a receptionist, you’ll be the face of the hotel. We suggest role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation with grace.
✨Tip Number 3
Dress to impress! When you show up for an interview, make sure you look the part. A polished appearance reflects your understanding of the luxury environment and sets the tone for the exceptional service we know you can provide.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace 5-Star Boutique Hotel Receptionist: Elite Guest Service
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your passion for delivering exceptional service shine through. We want to see how you go above and beyond for guests, so share specific examples of your experiences in providing top-tier customer service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your experience in managing reservations and handling check-in/check-out processes, as these are key responsibilities for us at the hotel. A tailored application shows you’re serious about joining our team!
Be Professional Yet Approachable: While we love a friendly tone, remember that this is a luxury hotel setting. Strike a balance between being professional and approachable in your written application. This will reflect the kind of 5-star service we expect from our team members.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows you’re keen to be part of our elite team!
How to prepare for a job interview at St Pancras Hotel Services Ltd
✨Know Your Luxury Service Standards
Familiarise yourself with the expectations of 5-star service. Research what sets luxury hotels apart and be ready to discuss how you can contribute to that level of excellence.
✨Showcase Your Experience
Prepare specific examples from your past roles where you delivered exceptional customer service. Highlight situations where you went above and beyond to meet guests' needs, as this will resonate well with the interviewers.
✨Master the Check-in and Check-out Process
Be prepared to discuss the check-in and check-out procedures in detail. You might even be asked to role-play a scenario, so practice how you would handle these processes smoothly and efficiently.
✨Dress to Impress
Since you're applying for a luxury hotel position, make sure your attire reflects the high standards of the establishment. A polished, professional appearance will help convey your commitment to the role and the brand.
