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- Tasks: Lead a team in a charity shop, supporting local communities through sustainable shopping.
- Company: St Oswalds Hospice, making a real difference in people's lives.
- Benefits: Generous holiday allowance and no work during Christmas, Easter, or Bank Holidays.
- Why this job: Join a purpose-driven team and help promote sustainable shopping while connecting with the community.
- Qualifications: Customer service experience preferred, but passion for people is key.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 27000 - 38000 £ per year.
Organisation: St Oswalds Hospice
Location: Newcastle Upon Tyne
Salary: £23,875 per annum full time
Job Type: 22.5 to 37.5 hours per week, to be worked over Monday to Sunday
Closing Date: 2026-02-22 23:59:59
A very generous holiday allowance and unlike many other retailers, you won't have to work over the Christmas/New Year period, Easter or Bank Holidays.
Are you looking for a career with a real purpose and meaning, where you can add value and make an enormous difference to the lives of local people? Are you passionate about sustainable shopping, selling good quality second-hand goods especially furniture and fashion?
Previous experience of charity retail is NOT essential, but you will enjoy working in a customer facing environment such as customer service, retail or front of house, be people focused and wish to hold a key role within the shop team.
The role is physical, demanding and very rewarding as our shop teams are the link between the Hospice and our supporters and local community.
If this all sounds like you, then apply today. We’d absolutely LOVE to hear from you.
During your recruitment process we want to make sure that you bring your whole self and can be at your best. Please contact us if you need any support with your application or there are any adjustments you might need.
If after reading the job description you have any queries please contact Deputy Head of Retail Charlotte Charlton.
Due to the nature of this role in a hospice setting, we need to carry out an enhanced Disclosure and Barring Service check (DBS) if you are appointed.
You must have existing right to work in the UK for this role.
Closing date: Sunday 22nd February 2026
Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found.
Interview date: Monday 2nd March 2026 and will be held at our unit in Ouseburn, Byker.
Shop Assistant Manager in Newcastle upon Tyne employer: St Oswald's Hospice
Contact Detail:
St Oswald's Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Assistant Manager in Newcastle upon Tyne
✨Tip Number 1
Get to know the organisation! Research St Oswalds Hospice and understand their mission. This will help you connect your values with theirs during interviews, showing that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you've excelled in customer service. We want to hear how you can bring that energy to the shop team!
✨Tip Number 3
Be ready for a physical role! The job description mentions it's demanding, so prepare to discuss how you handle physical tasks. Maybe share a time when you tackled a challenging situation head-on.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly. Don’t hesitate to ask questions if you have any!
We think you need these skills to ace Shop Assistant Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for sustainable shopping and charity retail shine through. We want to see how much you care about making a difference in the community!
Tailor Your CV: Make sure your CV highlights any customer service or retail experience, even if it’s not directly related to charity work. We love seeing how your skills can transfer to our shop environment!
Be Yourself: We want to get to know the real you! Don’t be afraid to share your personality in your application. Authenticity is key, and it helps us understand how you’d fit into our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep everything organised!
How to prepare for a job interview at St Oswald's Hospice
✨Know Your Purpose
Before the interview, take some time to reflect on why you want to work at St Oswalds Hospice. Understand their mission and how your values align with theirs. This will help you convey genuine passion during the interview.
✨Showcase Your People Skills
As a Shop Assistant Manager, you'll be working closely with customers and your team. Prepare examples from your past experiences where you've excelled in customer service or teamwork. Highlighting these skills will demonstrate that you're a great fit for the role.
✨Be Ready for Physical Questions
Since the role is physical and demanding, be prepared to discuss your ability to handle such tasks. Think of specific instances where you've managed physical work in previous jobs, and be ready to explain how you approach challenges.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the shop's operations or community involvement. This shows your interest in the role and helps you understand how you can contribute to the team effectively.
