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St Nicholas Hospice Care is a local charity supporting nearly 2,000 people every year across West Suffolk and Thetford. We provide care in multiple settings, offering specialist clinical support, practical help, and services for families, carers, and those experiencing bereavement.
We are recruiting a Clinical Governance Lead to provide visible leadership across our clinical teams, supporting the continuous improvement of patient and family services and helping us to deliver high-quality, effective and responsive care.
Working collaboratively with our Corporate Governance Lead, you will help ensure a joined-up and proportionate approach to governance, assurance and risk management across the Hospice. Together, you will ensure that clinical and corporate governance arrangements are aligned, clearly reported and used to drive learning and continuous improvement across the organisation.
You will support the implementation of our clinical governance framework, lead audit and quality improvement activity, oversee clinical risk and patient safety processes, and help ensure our continued readiness for Care Quality Commission inspections. You will also oversee clinical complaints oversight, incident reporting, PSIRF learning responses, clinical policy development and the effective use of clinical governance data and systems.
You will act as the Hospice’s Medical Devices Safety Officer, Medicines Safety Officer and Patient Safety Incident Response Framework (PSIRF) Learning and Response Lead, and participate in the clinical on-call rota.
About you
The successful candidate will:
- hold a degree or equivalent healthcare professional qualification or experience, with registration with an appropriate professional body
- have experience of leading clinical governance, audit and quality improvement within a regulated healthcare environment
- have extensive knowledge of health and social care regulation and experience of contributing to a CQC inspection
- understand PSIRF and the key risks associated with clinical care
- have experience of developing clinical policies and delivering audit, quality improvement and staff education programmes
- be an effective communicator who can influence others and translate complex information into practical action and meaningful reports
- be organised, adaptable and confident managing a varied portfolio of work within tight deadlines.
Experience of working within a regulated healthcare or charity environment, working with Boards or governance committees, or leading organisational change or cross-functional projects would be advantageous.
What we offer
- 25 days annual leave increasing to 29 with service
- Enhanced Occupational sick pay scheme
- Access to a group pension plan
- A Health Cash Plan & Wellbeing programme
- Free onsite parking
- Access to Blue Light Card scheme with a range of discounts
For further information please see the full Job Descriptions below:
These roles are subject to a DBS check. Appointment will be conditional upon the receipt of a satisfactory DBS clearance.
We look forward to hearing from you
If you would like to discuss this opportunity, please email hr@stnh.org.uk
Clinical Governance Lead in Bury St Edmunds employer: St Nicholas Hospice
St Nicholas Hospice Care is an exceptional employer dedicated to making a meaningful impact in the lives of individuals and families in West Suffolk and Thetford. With a strong emphasis on compassion, creativity, and relationship-building, we foster a supportive work culture that encourages personal and professional growth. Our team enjoys unique opportunities to engage with the community, develop innovative fundraising campaigns, and contribute to a cause that truly matters.
