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- Tasks: Support daily shop operations and assist the Shop Manager in achieving sales targets.
- Company: Join St Nicholas Hospice Care, a charity making a real difference in the community.
- Benefits: Enjoy 25 days annual leave, health cash plan, and discounts with the Blue Light Card.
- Why this job: Make an impact by helping those in need while developing your leadership skills.
- Qualifications: Supervisory experience and a passion for charity retail are preferred.
- Other info: Part-time role with opportunities for personal growth and community engagement.
The predicted salary is between 1200 - 1680 £ per month.
The successful applicant will, amongst other duties, be responsible for the following:
- Support the day-to-day running of the shop, assisting the Shop Manager and volunteers.
- Contribute to meeting agreed sales targets set by the Shop Manager.
- Processing sales.
- Provide high-quality customer service.
- Actively encourage donors to complete Gift Aid forms for donated items.
- Cashing up, banking and completing reconciliation procedures in the Manager's absence.
- Ensure that all donations are stored and handled using the correct procedures.
- Supervisory experience.
- Experience of charity retail preferred.
- Ability to motivate a team of volunteers.
- Deputising, in the absence of the shop manager, to include opening, closing and running of the shop.
We are looking for a part-time Shop Supervisor, who can help us make the most out of every donation, develop a strong community presence and generate vital income for St Nicholas Hospice Care, within Mildenhall.
St Nicholas Hospice Care is a local charity providing help, advice and support to people in West Suffolk and Thetford in the final chapters of their life, who are living with long-term and life-threatening illnesses. Our services are not just for patients, but for their family and friends too. They include everything from specialist medical care to bereavement support and practical help. At our heart is the vision that everyone in our communities has support, dignity and choice when facing dying, death and grief. We do this by living our values: Compassion, Accountability, Respect and Equity.
As an employee of St Nicholas Hospice Care you would receive the following benefits:
- A Health Cash Plan & Wellbeing programme
- Free onsite parking
- 25 days annual leave increasing to 29 with service (pro-rata for part-time employees)
- Access to Blue Light Card scheme with a range of discounts
- Enhanced Occupational sick pay scheme
- Access to a group pension plan or if you have a current NHS pension, we can offer a continuation of your plan (subject to criteria)
- Life assurance
Shop Supervisor employer: St Nicholas Hospice Care
Contact Detail:
St Nicholas Hospice Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor
✨Tip Number 1
Get to know the charity! Research St Nicholas Hospice Care and understand their mission. This will help you connect your values with theirs during interviews, showing that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Shop Supervisor role. Personal connections can give you an edge!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've motivated a team or handled customer service challenges. We want to see how you can apply your experience to the role, so be ready to share those stories.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to the community.
We think you need these skills to ace Shop Supervisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience, especially in charity retail and supervisory roles. We want to see how your skills align with our mission at St Nicholas Hospice Care!
Showcase Your Customer Service Skills: Since providing high-quality customer service is key for us, share specific examples of how you've excelled in this area. Whether it’s dealing with customers or encouraging donations, let us know how you’ve made a difference!
Highlight Team Motivation Experience: We love seeing candidates who can motivate a team of volunteers! Share any experiences where you’ve successfully led or inspired a group, as this will show us you’re the right fit for the Shop Supervisor role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at St Nicholas Hospice Care
✨Know the Charity Inside Out
Before your interview, take some time to research St Nicholas Hospice Care. Understand their mission, values, and the services they provide. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Supervisory Skills
Be ready to discuss your previous supervisory experience. Think of specific examples where you motivated a team or handled challenges. Highlight how you can support the Shop Manager and lead volunteers effectively.
✨Customer Service is Key
Prepare to talk about your approach to providing high-quality customer service. Share examples of how you've dealt with difficult customers or gone the extra mile to ensure satisfaction. This is crucial for a role that involves processing sales and engaging with donors.
✨Demonstrate Your Passion for the Cause
Express your enthusiasm for working in charity retail and supporting the community. Discuss why you believe in the importance of the services provided by St Nicholas Hospice Care and how you can contribute to their mission.
