At a Glance
- Tasks: Support daily shop operations and assist the Shop Manager in achieving sales targets.
- Company: Join St Nicholas Hospice Care, a charity making a real difference in the community.
- Benefits: Part-time role with competitive salary and the chance to make an impact.
- Other info: Flexible hours with opportunities to grow within a compassionate organisation.
- Why this job: Help turn donations into vital support for those in need while leading a team.
- Qualifications: Supervisory experience and a passion for charity retail preferred.
The predicted salary is between 10000 - 11000 £ per year.
Responsibilities
- Support the day-to-day running of the shop, assisting the Shop Manager and volunteers.
- Contribute to meeting agreed sales targets set by the Shop Manager.
- Processing sales.
- Provide high-quality customer service.
- Actively encourage donors to complete Gift Aid forms for donated items.
- Cashing up, banking and completing reconciliation procedures in the Manager's absence.
- Ensure that all donations are stored and handled using the correct procedures.
Qualifications & Competencies
- Supervisory experience.
- Experience of charity retail preferred.
- Ability to motivate a team of volunteers.
- Deputising, in the absence of the shop manager, to include opening, closing and running of the shop.
About the role
We are looking for a part-time Shop Supervisor, who can help us make the most out of every donation, develop a strong community presence and generate vital income for St Nicholas Hospice Care, within Mildenhall.
St Nicholas Hospice Care is a local charity providing help, advice and support to people in West Suffolk and Thetford in the final chapters of their life, who are living with long-term and life-threatening illnesses. Our services are not just for patients, but for their family and friends too. They include everything from specialist medical care to bereavement support and practical help. At our heart is the vision that everyone in our communities has support, dignity and choice when facing dying, death and grief. We do this by living our values: Compassion, Accountability, Respect and Equity.
Location: Barton Road, Bury Saint Edmunds, UK.
Contract: Permanent, Part Time, 15 hours per week, £25,050 per annum (£10,155 pro rata).
Shop Supervisor in Cambridge employer: St Nicholas Hospice Care
St Nicholas Hospice Care is an exceptional employer that prioritises compassion and community engagement, making a meaningful impact in the lives of those facing life-threatening illnesses. With a supportive work culture that values teamwork and volunteer motivation, employees benefit from opportunities for personal growth while contributing to vital services in West Suffolk and Thetford. Located in Bury Saint Edmunds, the part-time Shop Supervisor role offers a chance to be part of a dedicated team, ensuring every donation counts towards enhancing the dignity and choice of individuals and families during challenging times.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor in Cambridge
✨Tip Number 1
Get to know the charity! Research St Nicholas Hospice Care and understand their mission. This will help you connect with the values they stand for during your interview.
✨Tip Number 2
Show off your supervisory skills! Think of examples where you've motivated a team or handled challenges. We want to see how you can lead volunteers effectively.
✨Tip Number 3
Practice your customer service scenarios. Be ready to discuss how you would handle different situations in the shop, especially when it comes to providing high-quality service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Shop Supervisor in Cambridge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Shop Supervisor role. Highlight your supervisory experience and any charity retail background you have. We want to see how your skills align with our mission at St Nicholas Hospice Care!
Showcase Your Customer Service Skills:Since providing high-quality customer service is key, share examples of how you've excelled in this area. Whether it’s dealing with customers or encouraging donors, let us know how you’ve made a positive impact in previous roles.
Demonstrate Team Motivation:We’re looking for someone who can motivate a team of volunteers. Include specific instances where you’ve successfully led a team or supported others in achieving their goals. This will show us you’re the right fit for our community-focused environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at St Nicholas Hospice Care
✨Know the Charity Inside Out
Before your interview, take some time to research St Nicholas Hospice Care. Understand their mission, values, and the services they provide. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Supervisory Skills
Be prepared to discuss your previous supervisory experience. Think of specific examples where you motivated a team or handled challenges. Highlight how you can support the Shop Manager and lead volunteers effectively.
✨Customer Service is Key
Since providing high-quality customer service is crucial for this role, come ready with examples of how you've excelled in customer interactions. Share stories that demonstrate your ability to handle difficult situations with compassion and professionalism.
✨Discuss Financial Procedures Confidently
As you'll be involved in cashing up and banking, brush up on your knowledge of financial reconciliation procedures. Be ready to explain how you would ensure accuracy and accountability in these tasks, especially in the absence of the Shop Manager.
