Support Workers

Support Workers

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support vulnerable individuals on their recovery journey through tailored, person-centred care.
  • Company: Join St Mungo's, a leading charity dedicated to ending homelessness.
  • Benefits: Flexible working, 28 days annual leave, and comprehensive wellbeing support.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Inclusive workplace with diverse teams and excellent career growth opportunities.

The predicted salary is between 24000 - 36000 £ per year.

Job Description

Support Worker

Haringey. London

£32,096 – £36,095

Do you have great listening and communication skills and an interest in supporting vulnerable people in Haringey?

We are looking for people to join two of our services across Haringey as Support Workers (known internally as a Project Worker). Across our services we support people through semi-independent Housing, specialist mental health or complex needs accommodation and a variety of other accommodation options. We are committed to working with a Recovery Based Approach and supporting people to meet their individual needs.

Roles are rota-based: covering early (8am – 4pm), mid (10am – 6pm) and late (3-11pm) shifts, plus weekends and bank holidays on rotation.

1 x Support Worker – Haringey Complex Needs Service

Supports rough sleepers and those at risk of rough sleeping with complex needs with independent living skills, especially tenancy sustainment and routes into training and employment. Supports 23 single homeless people aged 18-65 with additional support needs, including those around social isolation and life skills.

1 x Support Worker – Haringey Hope Horizons SMO

Provides high level accommodation based support to male and female residents aged 18 and over with a history of offending and/or substance use needs. The service supports Clients through person centred risk and needs assessments, support planning and key working sessions and providing access activities to enable people to grow in confidence and independence. Please note, this post requires working across multiple sites.

About You

Above all, you will have a genuine desire to support people to transform their lives. If you have a good understanding of the complex issues faced by homeless people; personal experience of homelessness yourself and some experience of supporting vulnerable people through a process of change, we encourage you to apply.

You'll also need good interpersonal and listening skills; patience and resilience. We will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way.

Why join us?

  • Support clients to achieve personal goals and independence
  • Deliver practical, person-centred support
  • Be part of a committed, inclusive team
  • Receive full training and development opportunities
  • For some of these role’s staff can claim an additional pay premium: 20% for hours worked between 8pm–8am (Mon–Fri) and all weekend hours.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Closing date: 10 am on 6th October 2025

Interview and assessments on: 21st / 22nd October 2025

Support Workers employer: St Mungo's

St Mungo's is an exceptional employer dedicated to ending homelessness and rebuilding lives, offering a supportive and inclusive work culture that values diversity. Employees benefit from comprehensive training and development opportunities, flexible working arrangements, and a robust wellbeing package, all while making a meaningful impact in the lives of vulnerable individuals across London. Join a committed team where your passion for helping others can truly flourish.
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Contact Detail:

St Mungo's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Workers

✨Tip Number 1

Get to know the company! Research St Mungo's and understand their mission to end homelessness. This will help you connect your passion for supporting vulnerable people with their goals during interviews.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the team, plus it shows your genuine interest in joining the crew.

✨Tip Number 3

Prepare for situational questions! Think of examples from your past experiences where you've supported someone through a tough time. This will showcase your resilience and relationship-focused approach.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the roles and the application process there.

We think you need these skills to ace Support Workers

Strong Communication Skills
Interpersonal Skills
Listening Skills
Patience
Resilience
Trauma-Informed Support
Person-Centred Approach
Understanding of Complex Issues Faced by Homeless People
Experience Supporting Vulnerable People
Ability to Work in a Multidisciplinary Team
Adaptability
Commitment to Equity, Diversity and Inclusion
Holistic Support Delivery
Relationship-Focused Approach

Some tips for your application 🫡

Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you and understand your passion for supporting vulnerable people. Share your experiences and what drives you to make a difference.

Tailor Your Application: Make sure to customise your application for the specific role you're applying for. Highlight relevant skills and experiences that align with the job description. This shows us that you've done your homework and are genuinely interested in the position.

Showcase Your Skills: Use your written application to demonstrate your strong communication skills and resilience. Give examples of how you've supported others in the past, especially in challenging situations. We love hearing about your journey and how it relates to our mission!

Follow the Instructions: Before hitting 'submit', double-check that you've followed all the application guidelines. If there's a specific format or information we need, make sure it's all there. This attention to detail can really set you apart from other candidates!

How to prepare for a job interview at St Mungo's

✨Know Your Stuff

Before the interview, make sure you understand the role of a Support Worker and the specific services offered by the company. Familiarise yourself with their Recovery Based Approach and think about how your skills align with their mission to support vulnerable people.

✨Show Your Passion

During the interview, let your genuine desire to help others shine through. Share personal experiences or stories that highlight your commitment to supporting individuals on their recovery journey. This will resonate well with the interviewers.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, especially those involving trauma-informed care or complex needs. Think of examples from your past experiences where you've successfully supported someone in a challenging situation.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready that show your interest in the role and the organisation. You might ask about the team dynamics, training opportunities, or how they measure success in supporting clients. This shows you're engaged and serious about the position.

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