Project Worker - Complex Needs in Bristol
Project Worker - Complex Needs in Bristol

Project Worker - Complex Needs in Bristol

Bristol Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support vulnerable individuals with complex needs in a caring, person-centred manner.
  • Company: Join St Mungo's, a leading charity dedicated to ending homelessness in the UK.
  • Benefits: Enjoy flexible shift patterns, additional pay for unsociable hours, and ongoing training opportunities.
  • Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
  • Qualifications: Experience in supporting vulnerable people and excellent communication skills are essential.
  • Other info: Diversity and inclusion are at our core; we welcome applications from all backgrounds.

The predicted salary is between 30000 - 42000 £ per year.

Do you have good listening and communication skillsand an interest in supporting vulnerable people in Bristol?
We are looking for people to join our Bristol Complex Needs service in Speedwell and Totterdown asProject Workers. Our projectsprovideaccommodation and housing related support to people experiencing homelessness; dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing.
In the role of Project Worker, you will:
  • Oversee a caseload of clients and provide ongoing 1-1 support in an approachable, caring and person-centred way.
  • Provide practical and personal support to clients with complex needs around areas such as housing and health.
  • Have a good understanding of a person centred approach and how to provide the right support to clients to meet individual needs, identifying personal aims and ambitions and making plans to achieve them.
  • Work with the team, external statutory agencies and voluntary organisations to ensure everyone has access to available support.
  • Continue to develop your skills further around working with clients in a holistic way, and to gain a deeper understanding of housing and benefits law, and other specialist areas through training, supervision and line management support.
These roles have a variety of weekly shift-based rotas (Monday Friday and Monday-Sunday). Further information will be provided at interview.In some of these roles staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.
About you
We are looking for enthusiastic people with experience of dealing with complex and difficult situations in relation to people and helping people throughout difficult periods and a process of change. You should also demonstrate:
  • A sound understanding ofthe issues faced by people experiencing homelessness, and the difficulties they can experience in accessing services.
  • Some experience of liaising with a number of individuals or agencies to achieve effective outcomes for others.
  • Excellent communication and listening skills and the ability to work with a variety of different people.
  • The ability to work in a role that supports vulnerable people and maintain high level of contact with clients on a day to day basis.
  • Above all, you should have a genuine desire to support people to transform their lives and a non-judgemental approach to working with people with complex needs.
St Mungo\’s are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
Closing date: 10 am on 6 August 2025
Interview and assessments on: week commencing 18 August 2025

Project Worker - Complex Needs in Bristol employer: St Mungo's

St Mungo's is an exceptional employer dedicated to supporting vulnerable individuals in Bristol, offering a compassionate work culture that prioritises inclusivity and personal growth. As a Project Worker, you will benefit from comprehensive training, a supportive team environment, and the opportunity to make a meaningful impact on the lives of those experiencing homelessness. With flexible shift patterns and additional pay premiums for unsociable hours, St Mungo's ensures that employees are well-supported while they contribute to transformative change in their community.
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Contact Detail:

St Mungo's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Project Worker - Complex Needs in Bristol

✨Tip Number 1

Familiarise yourself with the specific challenges faced by individuals experiencing homelessness in Bristol. Understanding local resources and support services can help you demonstrate your commitment to the role during interviews.

✨Tip Number 2

Network with professionals in the field of social work or housing support. Attend local events or workshops related to homelessness to meet people who can provide insights and potentially refer you to opportunities at StudySmarter.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully supported someone through a difficult situation. This will showcase your experience and ability to handle complex needs effectively.

✨Tip Number 4

Research the person-centred approach and be ready to explain how you would apply it in your work. Highlighting your understanding of this method will set you apart as a candidate who truly cares about client outcomes.

We think you need these skills to ace Project Worker - Complex Needs in Bristol

Good Listening Skills
Effective Communication Skills
Person-Centred Approach
Empathy and Compassion
Understanding of Homelessness Issues
Experience in Supporting Vulnerable People
Ability to Work with Diverse Individuals
Collaboration with External Agencies
Problem-Solving Skills
Holistic Support Techniques
Knowledge of Housing and Benefits Law
Adaptability to Changing Situations
Non-Judgemental Attitude
Organisational Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Project Worker. Familiarise yourself with the specific needs of vulnerable people and the challenges they face, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in supporting vulnerable individuals or working in complex situations. Use specific examples to demonstrate your skills in communication, empathy, and problem-solving.

Showcase Your Skills: Make sure to highlight your listening and communication skills, as well as your understanding of person-centred approaches. Mention any training or qualifications related to housing, health, or social care that may be relevant to the role.

Tailor Your Application: Customise your cover letter to reflect your genuine desire to support people in transforming their lives. Address how your values align with the mission of St Mungo's and express your commitment to creating an inclusive environment.

How to prepare for a job interview at St Mungo's

✨Show Your Empathy

Demonstrate your genuine desire to support vulnerable people during the interview. Share personal experiences or examples where you've helped someone through a difficult time, highlighting your empathetic approach.

✨Understand the Role

Familiarise yourself with the specific challenges faced by individuals experiencing homelessness. Be prepared to discuss how you would apply a person-centred approach in your work and how you can help clients achieve their personal aims.

✨Communicate Effectively

Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Use active listening techniques during the interview to show that you value the interviewer's questions and feedback.

✨Research the Organisation

Learn about St Mungo's mission and values, as well as their approach to supporting clients. This will not only help you answer questions more effectively but also demonstrate your commitment to their cause.

Project Worker - Complex Needs in Bristol
St Mungo's
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  • Project Worker - Complex Needs in Bristol

    Bristol
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-08-02

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    St Mungo's

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