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- Tasks: Support individuals experiencing homelessness and help them transition away from rough sleeping.
- Company: Join St Mungo's, a leading charity dedicated to ending homelessness in Islington.
- Benefits: Enjoy excellent development opportunities, great pay, and a diverse, inclusive workplace.
- Why this job: Make a real impact in your community while gaining valuable experience and skills.
- Qualifications: No direct experience needed; just bring good communication skills and a passion for helping others.
- Other info: Flexible shifts available, including early and late hours, with training provided.
The predicted salary is between 30000 - 42000 £ per year.
Do you want to get out there and work in a role where you will support an end to rough sleeping in Islington? This is a fixed term contract until 31st March 2026.
We are looking for someone to join the St Mungo’s Street Outreach service in Islington. Our dynamic street outreach team provides a rapid response service to people who are sleeping rough across Islington. Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.
Working as an Outreach Worker, you will work with people to assess their needs and deliver person-centred support, as well as working in partnership with multi-disciplinary teams and agencies across the city to meet clients’ individual needs. It’s not always an easy job, but the opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping can be highly rewarding.
You will work on a weekly shift rota to ensure we are available to support people experiencing homelessness when they need us the most. This includes 6am to 2pm early shifts, 6pm to 2am late shifts, with two shifts per week, making up 15 working hours.
We are always on the lookout for people who share our ambitions. You don’t need direct experience to succeed in this rewarding role; if you are ready to get out there and support our clients, we encourage you to apply! You will have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services.
If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good. We particularly welcome applications from candidates who would be able to drive on shift, however this is not essential.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
Closing date: 10 am on 31st March 2025
Interview and assessments: 9th April 2025
What we offer:
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Outreach Worker employer: St Mungo's
Contact Detail:
St Mungo's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach Worker
✨Tip Number 1
Familiarise yourself with the local issues surrounding homelessness in Islington. Understanding the specific challenges faced by rough sleepers in the area will help you engage more effectively during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the field of outreach work or homelessness support. Attend local community events or workshops to meet people who can provide insights into the role and potentially offer referrals or recommendations.
✨Tip Number 3
Prepare for situational questions during the interview by thinking about how you would handle various scenarios involving clients with complex needs. This will showcase your problem-solving skills and your ability to remain calm under pressure.
✨Tip Number 4
Highlight any volunteer work or relevant experiences that demonstrate your commitment to helping vulnerable populations. Even if you lack direct experience, showing your passion for the cause can make a strong impression on the hiring team.
We think you need these skills to ace Outreach Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of an Outreach Worker. Highlight your understanding of the issues faced by homeless individuals and how you can contribute to their recovery.
Tailor Your CV: Customise your CV to reflect relevant skills and experiences that align with the role. Emphasise your communication skills, ability to build relationships, and any experience working with vulnerable populations, even if it's not directly related.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to ending rough sleeping. Use specific examples to demonstrate your resilience and patience in challenging situations.
Follow Application Instructions: Ensure you follow the application instructions provided on the St Mungo's careers page. Double-check that all required documents are included and that your application is submitted before the closing date.
How to prepare for a job interview at St Mungo's
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Outreach Worker. Be prepared to discuss how your skills and experiences align with the role, especially in supporting individuals experiencing homelessness.
✨Show Your Communication Skills
As an Outreach Worker, strong communication is key. During the interview, demonstrate your ability to build relationships and network effectively. Share examples of how you've successfully communicated with diverse groups in the past.
✨Demonstrate Empathy and Resilience
The role involves working with individuals who may have complex needs. Be ready to discuss situations where you've shown empathy and resilience. Highlight your understanding of the challenges faced by homeless individuals and how you can support them.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the challenges faced by the outreach service, and the training provided. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
