Reconciliation Administrator - Property Services Hybrid – London and homeworking £35,202 - £39,333 pa Are you an organised, solution-focused administrator with experience in financial reconciliation? We are looking for someone to join the St Mungo’s Property Services Team as a Reconciliation Administrator for a12 month fixed term contract, or secondment for internal candidates. In the role of Administrator you’ll work as part of a busy team, leading on payment reconciliation, Schedule of Rates (SOR) validation and general repairs and maintenance administration support. Key responsibilities include: * Processing property services related invoices and payments. * Ensuring accurate contractor reconciliation against works completed, and resolving discrepancies. * Using relevant IT systems and processes including our Asset Management System. * Maintaining accurate repairs and financial data, producing reports, and identifying trends, risks, and areas for improvement. * Providing effective administrative support and compliance, while providing high quality customer service, through shared inboxes and phonelines. You will join the team during a period of positive change, as we introduce new systems and processes to enhance our service. In this role you will be part of a team delivering a quality service that makes a real difference to our residents across multiple accommodation services. Where you’ll be working You will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. What we’re looking for If you can demonstrate the following experience and skills, we'd encourage you to apply: * Experience in financial reconciliation, invoice processing or payment control. * Working knowledge of Schedule of Rates (SOR) and repairs processes. * Experience using housing or repairs management systems. * Strong organisational skills with the ability to manage competing priorities. * Confident using Microsoft Office and other IT systems to complete administrative tasks. * Ability to build positive working relationships with colleagues and external partners. * A customer-focused approach to problem-solving and task prioritisation. Experience in a housing, homelessness or charity setting is beneficial but not essential. Knowledge of housing options, including semi-independent and supported accommodation, would be an advantage. We're looking for someone who takes ownership, works collaboratively and cares about making a positive difference to the people we support. Closing date: 10:00 am on 22 September 2026 Interview and assessments will take place in October 2026 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups
Reconciliation Administrator - Property Services in Mount Pleasant employer: St Mungo's
St Mungo's is an exceptional employer dedicated to making a real difference in the lives of individuals experiencing homelessness. With a strong focus on employee development, we offer comprehensive training and supervision, fostering a collaborative work culture that empowers our staff to create meaningful change in the community. Located in Reading, our team enjoys a supportive environment where every contribution is valued, and opportunities for growth are abundant.
