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- Tasks: Support vulnerable adults in their journey to independence and manage their tenancies.
- Company: Join St Mungo's, a leading charity dedicated to ending homelessness.
- Benefits: Flexible working, 28 days annual leave, and comprehensive training provided.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: No direct experience needed; just a passion for helping others.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Are you passionate about supporting our client on their journey to rebuild their lives? We're looking to recruit Housing Support Workers to join our Sutton Vulnerable Adults Service. The project supports clients living in self-contained accommodation across Sutton providing 130 bed spaces. We provide short term accommodation for up to 2 years; all clients will be supported to identify an appropriate move-on in that time and work within a multi-agency approach to assist the client with achieving this. Engagement with support in the community and move-on are key focuses for the service.
The post-holder will be working to maintain an environment of support for adults with complex needs and possess strong Housing Management skills. The successful candidate does not have to have direct experience in a similar environment.
In this role you will:
- Have an experienced team to support you
- Be offered a flexible working pattern, Monday to Friday
- Receive a comprehensive training programme and a full induction
- Carry a caseload of clients for whom you will be their lead worker
About you: We are looking to recruit Housing Support Workers to our diverse team at Sutton Vulnerable Adults. Reporting to one of the Deputy Managers, you will be responsible for providing person-centred support to clients to manage their tenancies and access independence. We are seeking a candidate who is willing to learn and who has a strong understanding of the needs of homeless and vulnerable people, especially those with complex needs. Dedication, personal resilience and a relationship-based, non-judgemental approach is essential.
You will be able to liaise effectively with external agencies, have clear communication skills, a non-judgemental approach, and a good working knowledge of homeless clients and the challenges they face.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply: To view the job description and guidance on completing your application form, please click on the 'document' tab on the advert page on our website. When you're ready to apply click the 'Apply Now' Button to start your online application form.
Closing date: 10am on 27 February 2026
Interview and assessments on: w/c 9 March 2026
About Us: Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.
What We Offer: We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients.
Below are some of our key focus areas to improve both our candidate and colleague experience:
- A growing number of diversity networks including LGBTQ+, Women's Action, Lived Experience and Anti-Racist networks.
- Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
- A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
- Mandatory Diversity & Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness.
- In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website.
We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work-life balance can be tricky, but with family-friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them. These include:
- Agile working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 28 days annual leave rising to 31 after five years' service.
- Family friendly leave policies including - maternity, adoption and parental leave.
- Carers leave, and fertility treatment leave.
- Financial wellbeing platform offering loans, advances and saving options.
- Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
- Employee Assistance Programme and access to SmartHealth app – 24/7 GP appointments, health checks and nutrition advice.
- Cycle to Work scheme and interest-free season ticket loans.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
Want to find out more? Click here to visit our Work For Us page. At St Mungo's we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That's why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo's.
These include:
- Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
- Steps into Management programme to support colleague progression.
- Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.
A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate. Please be advised that all appointments will be made on St Mungo's current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Housing Support Workers in London employer: St Mungo's
Contact Detail:
St Mungo's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Workers in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions and practising your responses. Think about your experiences that showcase your dedication and resilience, especially when it comes to supporting vulnerable individuals.
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, let them know why you care about helping vulnerable adults. Share personal stories or experiences that highlight your commitment to making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and our amazing team at St Mungo's.
We think you need these skills to ace Housing Support Workers in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for supporting vulnerable people shine through. We want to see that you genuinely care about helping others rebuild their lives.
Tailor Your Application: Make sure to customise your application to highlight your understanding of the needs of homeless and vulnerable individuals. Use examples from your experience that demonstrate your non-judgemental approach and strong communication skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid jargon and make sure your key points stand out. This helps us see your strengths quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find all the info you need about the role and our values there.
How to prepare for a job interview at St Mungo's
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Support Worker and the specific needs of vulnerable adults. Familiarise yourself with the challenges faced by homeless individuals and think about how your skills can help them rebuild their lives.
✨Show Your Passion
During the interview, let your passion for supporting vulnerable people shine through. Share personal experiences or stories that highlight your dedication to helping others, as this will resonate well with the interviewers.
✨Practice Active Listening
Demonstrate your communication skills by actively listening to the interviewers. Nod, maintain eye contact, and ask follow-up questions to show that you’re engaged and genuinely interested in what they have to say.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows that you’re not only interested in the position but also in the organisation's culture and values, especially regarding diversity and inclusion.
