Are you ready to take the next step in your career and help shape high-quality supported accommodation for clients in Hammersmith & Fulham?
Scope of role
The H&F Supported Accommodation Pathway consists of supported accommodation for 129 clients across seven sites, including 24-hour staffed complex needs hostels and semi-independent services. We are looking for a Deputy Manager to support the Service Manager at Lillie Road, Talgarth Road & Shepherds House. The semi-independent accommodation services in Hammersmith & Fulham provide safe, supportive housing for clients with low to medium support needs, across three separate sites:
- Lillie Road - 13 residents
- Talgarth Road - 12 residents
- Shepherds House - 10 residents
We work with some of the most well-known and vulnerable clients in the borough, using psychologically informed and trauma-informed approaches to help people build stability, develop independence, and make meaningful progress in their lives. We are looking for a Deputy Manager to support the Service Manager in the day-to-day leadership and development of these three services. This is an excellent opportunity for someone who wants to step up, gain experience across multiple sites, and play a key role in shaping positive outcomes for clients. In this role, you will play a key leadership function across three semi-independent accommodation services in Hammersmith & Fulham. You will work closely with the Service Manager to ensure that each service operates safely, smoothly and consistently, and that clients receive high-quality, trauma-informed support.
You will thrive in this role if you are:
- Adaptable, solution-focused, and able to work confidently across different sites and teams.
- Someone who leads with empathy, professionalism, and clarity.
- Motivated by supporting both clients and staff to grow and succeed.
- Comfortable in a fast-paced, varied environment, and able to prioritise effectively.
- Confident working collaboratively with internal teams and external stakeholders to achieve positive outcomes.
- Able to model and embed a trauma-informed, recovery-focused culture that keeps clients at the centre of everything we do.
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Deputy Manager in London employer: St Mungo's
St Mungo's is an exceptional employer dedicated to making a real difference in the lives of individuals experiencing homelessness. With a strong focus on employee development, we offer comprehensive training and supervision, fostering a collaborative work culture that empowers our staff to create meaningful change in the community. Located in Reading, our team enjoys a supportive environment where every contribution is valued, and opportunities for growth are abundant.
