Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead performance insight and planning to create measurable change in a charity.
- Company: St Mungo’s, a mission-driven organisation focused on social impact.
- Benefits: Competitive salary, 28 days leave, flexible working, and professional development opportunities.
- Why this job: Make a real difference in tackling homelessness while developing your leadership skills.
- Qualifications: Experience in performance planning and data analysis; strong communication and leadership skills.
- Other info: Inclusive culture welcoming diverse applicants; flexible work options available.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Do you want to lead planning and performance insight in a charity where your work creates real, measurable change? As our Head of Performance Insight and Planning, you will lead the organisation’s approach to business planning, performance, and insight—bringing clarity, alignment and accountability across St Mungo’s. You will translate complex data into clear, actionable intelligence for teams, senior leaders, the Executive and Board, ensuring that strategy, budgets and delivery stay tightly connected. You will also play a pivotal role in strengthening our data culture—building confidence, curiosity and evidence-led decision-making across the charity so we can deepen our impact for people experiencing homelessness.
Responsibilities
- Organisational goal‑setting and KPIs that align to St Mungo’s strategy and our Impact Roadmap.
- Annual and multi‑year business planning, working closely with Finance and senior leaders to align priorities, resources and delivery.
- High‑quality, insight‑driven performance reporting for colleagues, trustees, regulators and partners—enabling challenge, learning and action.
- Championing data literacy and evidence-based decision making across the organisation which drives continuous and transformative improvement in organisational impact.
- Working with Governance to ensure compliance with regulatory and statutory reporting requirements.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
You are a strategic, values‑driven leader who brings analytical rigour, clarity and pace. You’re comfortable shaping new ways of working in complex environments, and you can turn ambiguity into sharp priorities and measurable outcomes.
You will bring:
- Experience leading enterprise-level performance and planning across strategy, budgets and delivery.
- A proven ability to turn complex data into compelling insight that influences senior decision‑makers.
- Experience developing outcome and impact models, such as Theories of Change or logic models.
- Confident use of quantitative and qualitative data, dashboards and automated reporting tools.
- Exceptional communication and stakeholder skills, able to make complex analysis clear and engaging.
- A collaborative leadership style that builds trust, shared accountability and a strong sense of collective purpose.
You do not need prior homelessness or housing experience – but you must bring a genuine commitment to St Mungo’s mission and values, including equality, diversity and inclusion.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 to a new space in Farringdon, London.
What we offer
- A mission-driven organisation making a real social impact.
- A supportive, inclusive culture and opportunities for professional development.
- Competitive salary and generous benefits.
- A flexible approach to work with opportunities for agile working.
Why join us
At St Mungo’s, you will be part of a team that’s caring, committed and experts in what they do. You will also benefit from a wide range of policies and benefits designed to support your wellbeing and growth, including:
- 28 days’ annual leave (rising to 31 with service).
- Agile and flexible working options.
- Enhanced family leave and sick pay.
- Employee assistance programme and wellbeing support.
- Cycle to work scheme and season ticket loans.
- Financial support for qualifications and pension planning.
- Ongoing training, mentoring and secondment opportunities.
- Access to colleague volunteering and diversity networks.
How to Apply
For further details and to apply please click the apply button. Closing date: 10am on the 10th February 2026. First Stage Assessment (online): w/c 2nd March 2026. Final Interview (in person at our Central Office): 12th March 2026.
Head of Performance Insight and Planning employer: St Mungo's
Contact Detail:
St Mungo's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Performance Insight and Planning
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to St Mungo’s. A friendly chat can open doors and give you insights that might just set you apart from the crowd.
✨Tip Number 2
Prepare for the interview by diving deep into St Mungo’s mission and values. Show us how your experience aligns with our goals, and don’t forget to bring examples of how you've turned data into actionable insights!
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you articulate your thoughts clearly and confidently, making it easier to impress during the real deal.
✨Tip Number 4
Don’t hesitate to follow up after your interview. A simple thank-you email can keep you on our radar and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Head of Performance Insight and Planning
Some tips for your application 🫡
Know the Mission: Before you start writing, take a moment to really understand St Mungo’s mission and values. We want to see your genuine commitment to making a difference in the lives of those experiencing homelessness. Let that passion shine through in your application!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in performance insight and planning. We’re looking for specific examples that demonstrate how you've turned complex data into actionable insights. Show us how your skills align with our needs!
Be Clear and Concise: When it comes to your written application, clarity is key! Use straightforward language and avoid jargon where possible. We want to easily grasp your points, so keep it engaging and to the point. Remember, less is often more!
Show Your Collaborative Spirit: We value teamwork and collaboration at St Mungo’s. In your application, share examples of how you’ve worked with others to achieve common goals. Highlight your ability to build trust and accountability within teams—this will resonate with us!
How to prepare for a job interview at St Mungo's
✨Know Your Data Inside Out
As the Head of Performance Insight and Planning, you'll need to demonstrate your ability to turn complex data into actionable insights. Make sure you review relevant data trends and prepare examples of how you've influenced decision-making in previous roles using data.
✨Align with St Mungo’s Mission
Show genuine enthusiasm for St Mungo’s mission and values during your interview. Be ready to discuss how your personal values align with their commitment to equality, diversity, and inclusion, and how you can contribute to their goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your strategic thinking and problem-solving skills. Think about past experiences where you had to navigate ambiguity or lead a team through complex planning processes, and be prepared to share those stories.
✨Engage with Stakeholders
Highlight your exceptional communication skills by preparing to discuss how you've successfully engaged with various stakeholders in the past. Be ready to explain how you build trust and accountability within teams, as this is crucial for the collaborative leadership style they seek.
