At a Glance
- Tasks: Lead a dedicated team to provide trauma-informed support for women facing homelessness.
- Company: Westminster Women's Safe Space, a specialist women-only hostel.
- Benefits: Full-time role with flexible hours and a supportive work environment.
- Other info: Empowering role focused on creating a safe and welcoming space for women.
- Why this job: Make a real difference in women's lives and help them achieve independence.
- Qualifications: Experience in homelessness support and strong leadership skills required.
The predicted salary is between 31500 - 38500 £ per year.
We have an exciting opportunity for an experienced and compassionate Deputy Manager to join Westminster Women's Safe Space, a specialist women-only hostel supporting women who are experiencing homelessness, rough sleeping, and the impact of violence against women and girls (VAWG).
Located in Westminster, our service provides high-quality, trauma-informed support to women facing multiple and complex challenges.
This is your chance to play a key leadership role in a service that helps women find safety, stability and a pathway towards a brighter future.
About the role As Deputy Manager, you will work alongside the Service Manager to lead a dedicated team delivering exceptional, person-centred support.
You'll help create a safe, psychologically informed environment where women can recover from trauma, rebuild confidence and work towards greater independence.
This is a varied and rewarding role where no two days are the same.
You will provide operational leadership, coach and develop staff, work collaboratively with specialist partners, and ensure the service continues to deliver outstanding outcomes for residents.
- Supporting the day-to-day leadership and smooth operation of a busy women-only hostel.
- Leading, motivating and developing staff to deliver high-quality, trauma-informed support.
- Promoting a safe, welcoming and psychologically informed environment for residents.
- Managing incidents, safeguarding concerns, health and safety matters, and service compliance.
- Building strong partnerships with statutory and specialist services to improve outcomes for women.
- Assessing referrals and supporting effective case management and multi-agency working.
- Driving a strengths-based, recovery-focused approach that empowers women to achieve their goals.
This is a full-time role, primarily working Monday to Friday during office hours, with flexibility to work outside these hours occasionally to meet the needs of the service.
We're looking for a confident and empathetic leader who is passionate about supporting women facing homelessness and multiple disadvantage.
- Experience working within homelessness, supported housing, VAWG, domestic abuse or related services.
- Experience supervising or leading teams in a support or care environment.
- A strong understanding of trauma-informed practice and the barriers faced by women experiencing homelessness.
- Excellent communication and relationship-building skills.
- The ability to remain calm, resilient and solutions-focused in a challenging and fast-paced environment.
- A commitment to empowering women and championing their strengths, choices and aspirations.
- For genuine occupational requirement reasons we are looking to appoint a woman for this post (exemption under the Equality Act 2010 Part 1 Schedule 9).
Please note: This role is not eligible for visa sponsorship.
Applicants must have existing and ongoing right to work in the UK for the duration of employment.
Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.
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Deputy Manager (*women only) employer: St Mungo's
St Mungo's is an exceptional employer dedicated to making a real difference in the lives of individuals experiencing homelessness. With a strong focus on employee development, we offer comprehensive training and supervision, fostering a collaborative work culture that empowers our staff to create meaningful change in the community. Located in Reading, our team enjoys a supportive environment where every contribution is valued, and opportunities for growth are abundant.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager (*women only)
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at St Mungo's.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from St Mungo's!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like St Mungo's, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at St Mungo's or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Deputy Manager (*women only)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to St Mungo's:Before hitting send, make sure to tailor your application specifically to St Mungo's! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at St Mungo's
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
