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- Tasks: Support vulnerable adults in a female-only hostel, managing daily operations and providing client support.
- Company: Join St Mungo's, a leading charity dedicated to helping the homeless and vulnerable individuals.
- Benefits: Gain valuable skills, work in a supportive environment, and make a real difference in people's lives.
- Why this job: Perfect for those passionate about social impact and looking to kickstart a rewarding career.
- Qualifications: Experience with public interaction and a genuine interest in helping vulnerable people is essential.
- Other info: This role is shift-based, including weekends and bank holidays, and is exclusively for women.
The predicted salary is between 28800 - 43200 £ per year.
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Assistant Support Worker *women only, London
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Client:
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
1959a229219a
Job Views:
3
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Are you looking for an opportunity to start your career supporting vulnerable adults?
We have an exciting opportunity for an Assistant Support Worker to join our Hammersmith & Fulham Pathway. In this role you can develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients.
You will be joining The Old Theatre team in Hammersmith; a busy team supporting 12 vulnerable adults in a complex needs service. The Old Theatre is a female only hostel and is part of The Hammersmith and Fulham Supported Accommodation Pathway, a large multi-site service with a staff team of 58 supporting 144 clients.
In this role you will;
- Jointly manage the safe day to day running of the project with other members of the team, and provide general support and advice to clients.
- Be the first point of contact at Reception for clients and visitors and have the opportunity to maintain a welcoming and supportive environment within the project.
- Coordinate Health and Safety checks and administrative duties while working alongside the team to provide a person centred support to residents and clients.
The role is shift based and includes early and late shifts, weekends and bank holidays.
*For genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9).
About you
This is a fantastic role for anyone looking to develop a career in the sector; a number of current Managers started their career as Assistant Support Workers!
You will have:
- Some experience of dealing directly with the public and/or clients or customers in a busy service environment and good communication skills.
- Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
- A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you\’re ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 9 July 2025
Interview and assessments on: 21 July 2025
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Assistant Support Worker *women only employer: St Mungo's
Contact Detail:
St Mungo's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Support Worker *women only
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable adults, particularly women. Understanding their needs and experiences will help you connect better during interviews and demonstrate your genuine interest in supporting them.
✨Tip Number 2
Network with professionals already working in the sector. Attend local events or workshops related to social work and support services. This can provide you with insights and potentially valuable contacts that could help you land the job.
✨Tip Number 3
Prepare for potential scenario-based questions during the interview. Think about how you would handle various situations that may arise in a support role, as this will showcase your problem-solving skills and readiness for the job.
✨Tip Number 4
Research St Mungo's values and mission. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show your commitment to their cause.
We think you need these skills to ace Assistant Support Worker *women only
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Support Worker position. Tailor your application to highlight relevant experiences and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in dealing with vulnerable individuals or working in a busy service environment. Personal experiences related to homelessness can also be valuable, so don't hesitate to mention them.
Craft a Compelling Cover Letter: Write a cover letter that showcases your genuine interest in helping vulnerable people. Use specific examples to demonstrate your empathy and understanding of the challenges faced by those in need.
Follow Application Instructions: Make sure to follow the application instructions provided on the job advert page. Click on the 'document' tab for guidance on completing your application form and ensure you submit all required documents before the closing date.
How to prepare for a job interview at St Mungo's
✨Show Your Empathy
In this role, empathy is key. Be prepared to share your understanding of the challenges faced by vulnerable adults. Use examples from your past experiences to demonstrate how you can relate to their situations.
✨Highlight Relevant Experience
Discuss any previous experience you have in customer service or support roles. Even if it's not directly related, emphasise skills like communication and problem-solving that are transferable to this position.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life situations. Think about how you would respond to a client in crisis or how you would maintain a supportive environment. Practising these scenarios can help you feel more confident.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the organisation. Inquire about the team dynamics, training opportunities, or how success is measured in this position. This demonstrates your enthusiasm and commitment.
