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- Tasks: Support residents by providing catering and housekeeping services in a care home.
- Company: Join St Monica Trust, a caring community dedicated to enhancing the lives of older people.
- Benefits: Enjoy flexible hours, competitive pay, and comprehensive training for career growth.
- Why this job: Make a real difference in residents' lives while gaining valuable experience in a supportive environment.
- Qualifications: Basic IT skills and an understanding of care principles; experience in a care setting is a plus.
- Other info: This role offers a pathway to further career opportunities in healthcare.
Social network you want to login/join with:
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Client:
Location:
Bristol, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
5573f1bb0901
Job Views:
14
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
Hours:
Part time – Minimum 18 hours per week
Full time – 40 hours per week
Shift times: 07.30-14.00 and 11.00-19.30. To include weekend working
Hourly rate:
£12.63 per hour plus enhancement where applicable
Key Results
Summary responsibilities
- Delivery of a holistic, person-centred service to care home residents, which identifies their hospitality, housekeeping and catering needs and preferences. Collaborating with other teams to achieve this.
- Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation and St Monica Trust\’s policies and procedures.
- Ensure room checks, communal room comfort, cleanliness, hygiene and laundry sorting.
- Meet residents\’ unique needs and collaborate with colleagues across the care home teams.
- Ensure lounge areas (where applicable) are ready for use as a coffee and bar venue for residents and their visitors.
Skills and experience
Communication
- Write notes and messages – numeracy, literacy and verbal skills.
- Communicate with people with differing communication needs.
- Encourage and influence.
- Understand and follow instructions and procedures.
- Mixed methods and mediums of communication.
Thinking Style
- Analyses and evaluates given information.
- Adapts style and approach appropriate to situation or task.
- Pre-empts issues and trouble-shoots.
- Refers appropriate decisions to line manager.
- Challenge, or suggest new ways of working, to promote the efficiency of the unit or team.
Well-being and Values
- Aware of cultural and individual differences in all interactions and service areas.
- Demonstrate interest, care and attention.
- Create a positive impression.
- Understand and respond to the needs of older people and people with dementia (including willingness and motivation to learn).
- Collaborate with residents and relatives (where appropriate), tailoring service to meet individual needs.
- Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues\’ health or well-being.
- Contribute to maintaining a safe and secure environment – reporting faults, repairs or hazards through appropriate channels.
Working with others
- Works effectively as part of a team.
- Build relationships of trust with others (team, residents and their family & friends).
- Potential exposure to challenging, physical or emotional situations.
Other Skills & Qualifications
- Confident with IT and using standard office programs including word, outlook/email, system folders etc
- Understanding of basic food preparation and cleaning techniques
- An understanding and appreciation of older people in a care setting and the issues that may affect them
- Knowledge of basic health and safety rules
- Knowledge of customer service principles
- Level 1 or 2 in Food Hygiene (or equivalent)
- Level 2 in Healthcare Cleaning (or equivalent)
- General level of education (GCSE or equivalent)
- Familiar with Microsoft 365 and video call programs such as Facetime, Zoom etc
- Working experience in a care setting
- Knowledge of safe moving and handling techniques
Additional information
- Duties must be carried out in compliance with St Monica Trust\’s Equality, Diversity and Inclusion Policy.
- This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out.
- This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction, including spent convictions, must be made known at the time of the application.
The role
As a Resident Support Assistant (RSA), you will have the important role of helping to support and improve our residents\’ experience within our care homes, which involves catering and housekeeping work, such as preparing and serving food and drink, as well as cleaning rooms and communal areas.
Training and development
In this role you will get all the training and support you need. For those wishing to progress their career and skills further, this is a great entry-level position that will open doors to a career in care or nursing.
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Contact Detail:
St Monica Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Support Assistant in Garden House
✨Tip Number 1
Familiarise yourself with the specific needs of older people and those with dementia. Understanding their unique challenges will not only help you in interviews but also demonstrate your genuine interest in providing quality care.
✨Tip Number 2
Highlight any previous experience in customer service or care settings during your conversations. This can set you apart, as it shows you have the skills to handle various situations and communicate effectively with residents and their families.
✨Tip Number 3
Be prepared to discuss how you would maintain hygiene and safety standards in a care home environment. Having specific examples ready can showcase your understanding of health and safety protocols, which is crucial for this role.
✨Tip Number 4
Demonstrate your teamwork skills by sharing experiences where you've successfully collaborated with others. This role requires working closely with colleagues, so showing that you can build trust and work effectively in a team will be beneficial.
We think you need these skills to ace Resident Support Assistant in Garden House
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Resident Support Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in care settings or roles that involved customer service, hospitality, or teamwork. Use specific examples to demonstrate your skills in communication and problem-solving.
Showcase Your Values: The role requires a strong understanding of the needs of older people and those with dementia. Make sure to express your commitment to providing compassionate care and your willingness to learn about the unique challenges faced by residents.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a care environment.
How to prepare for a job interview at St Monica Trust
✨Show Your Passion for Care
Make sure to express your genuine interest in working with older people and those with dementia. Share any personal experiences or motivations that led you to apply for this role, as it will demonstrate your commitment to providing a person-centred service.
✨Highlight Your Communication Skills
Since the role requires effective communication with residents and colleagues, prepare examples of how you've successfully communicated in previous roles. Be ready to discuss how you adapt your communication style to meet different needs.
✨Demonstrate Teamwork Abilities
This position involves collaborating with various teams. Think of instances where you've worked effectively as part of a team, and be prepared to share how you build trust and relationships with others, including residents and their families.
✨Understand Health and Safety Standards
Familiarise yourself with basic health and safety rules, food hygiene legislation, and infection control standards. Be ready to discuss how you would maintain high hygiene standards in the care home environment, as this is crucial for the role.
