Program Manager in Keynsham

Hours: 12 months Fixed Term

The Role

As Programme Manager, you’ll lead the design, delivery and embedding of a comprehensive, blended leadership and management development programme. Your work will enhance managers’ confidence and capability, create consistent expectations and behaviours, and ensure the organisation has a long-term, sustainable framework for growing its leaders after the fixed term concludes.

You will:

• Build Manager Capability
  • Design or commission a structured, modern and inclusive development programme covering performance management, wellbeing, absence, feedback, difficult conversations, and ER fundamentals.
  • Use organisational data to identify capability gaps and prioritise key development interventions.
• Strengthen Leadership Capability
  • Establish a long-term leadership development framework that continues to operate beyond the end of the role.
  • Implement tools, behavioural expectations and evaluation measures to track progress, behaviour change and programme effectiveness.
  • Lead initiatives that increase managers’ capability and confidence with digital tools and modern ways of working.
  • Identify barriers and embed productive digital habits that enhance collaboration and service quality.
• Create High-Quality Learning Resources
  • Develop clear, accessible toolkits, guides and reference materials to support managers in their day-to-day responsibilities.
  • Build a comprehensive, easy-to-maintain resource library for ongoing organisational use.
• Partnership Working
  • Collaborate with HRBPs, ER specialists, operational leaders and the HR Systems Manager to ensure alignment with people risks, capability needs and system functionality.
  • Influence leaders to reinforce expectations and embed a culture of continuous learning.
  • Monitor feedback, data trends and organisational outcomes to refine the programme.
  • Recommend improvements to training, policy and processes to ensure long-term relevance and impact.
• Supporting Change Adoption & Communication
  • Equip managers to confidently adopt new systems, processes and policies during periods of organisational change.
  • Develop clear, consistent communications to support smooth, confidence-building transitions.

About You

You’ll bring a blend of expertise in learning design, leadership development and behaviour change, paired with the confidence to influence senior stakeholders and the creativity to build a programme that lasts.

Essential skills and experience:

• Strong experience designing and delivering leadership and management development programmes
• Able to plan, coordinate and deliver multi-stream programmes end-to-end
• Good understanding and application of employment law principles and HR policies
• Knowledge of behaviour change methods and evaluation approaches
• Confident using data to make evidence-based recommendations
• Ability to create clear, engaging and practical learning resources
• CIPD qualification or equivalent L&D accreditation
• Coaching qualification (ICF, EMCC, ILM) or experience facilitating group coaching or action learning
• Experience coaching managers through employee relations issues
• Experience with Workday or similar HRIS learning platforms
• Understanding of leadership assessments (e.g., Insights, Hogan, MBTI, Strengths, 360)
• Familiarity with structured change models (ADKAR, Prosci, Kotter) and adult learning theory

What We’re Looking For

We value warmth, integrity and collaboration. You’ll be someone who:

• Communicates with clarity, empathy and confidence
• Builds trusted relationships across teams and disciplines
• Coaches and influences others to grow their capability
• Makes sound, evidence-based decisions
• Brings structure, calm and momentum to complex programmes
• Embeds our values of inclusion, respect and wellbeing into everything you do
• Understands the needs of older people and those living with dementia
• Considers the wellbeing and engagement impact of all initiatives

Why St Monica Trust?

Working here means joining a charity with a deep commitment to people: our residents, our colleagues and our communities. You’ll play a central role in strengthening the capability of our leaders and managers, ensuring we deliver high-quality, compassionate, and well-governed care for years to come. This is an opportunity to make a tangible, lasting difference across the organisation, knowing that the skills and frameworks you develop will benefit people for generations.

Additional Information

Duties must be carried out in compliance with St Monica Trust’s Equality, Diversity and Inclusion Policy. Duties must be carried out in compliance with UK GDPR and the Trust’s Confidentiality and Data Protection Policy. This role profile outlines the primary responsibilities and does not list every task required.