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- Tasks: Keep homes and communal spaces clean, ensuring a welcoming environment for residents.
- Company: Join a caring organisation dedicated to enhancing community living.
- Benefits: Earn £12.60 per hour with flexible part-time hours, Monday to Friday.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience in cleaning and a passion for excellent service are essential.
- Other info: Opportunity to build relationships and contribute to a positive community atmosphere.
The predicted salary is between 12 - 16 £ per hour.
£12.60 per hour, Mon to Friday 25 Hours per week. Housekeeping at Cote Lane plays a vital role in helping to preserve the charm and beauty of our village. The role of the housekeeper is to ensure individual homes, guest flats and communal spaces are kept clean and tidy, helping people to live independent, dignified and fulfilled lives.
Key Results Summary Responsibilities
- Comply with Health and Safety regulations and legislation and report any situations that could be considered hazardous.
- Provide full cleaning of communal areas, guest flats and resident apartments.
- Ensure maintenance of stock of cleaning stores and equipment for relevant area.
- Demonstrate and maintain respect for individuals' homes, living and working environments.
- Build relationships of trust and act with professionalism with all visitors.
- Provide assistance to other teams as and when required – e.g., spotting and reporting potential resident well-being concerns.
Skills and experience
- Communication
- Write notes and messages – numeracy, literacy and verbal skills.
- Communicate with people with differing communication needs.
- Encourage and influence.
- Understand and follow instructions and procedures.
- Strong customer service skills.
- Mixed methods and mediums of communication.
- Thinking Style
- Analyses and evaluates given information.
- Adapts style and approach appropriate to situation or task.
- Structures tasks/activities.
- Pre-empts issues and trouble-shoots.
- Refers appropriate decisions to line manager.
- Identify and recommend learning and development areas for colleagues.
- Challenge, or suggest new ways of working, to promote the efficiency of the unit or team.
- Well-being and Values
- Demonstrate interest, care and attention.
- Create a positive impression.
- Ensure residents' safety, security and well-being.
- Reliable, professional and dependable.
- Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues health or well-being.
- Contribute to maintaining a safe and secure environment – reporting faults, repairs or hazards through appropriate channels.
- Working with others
- Works effectively as part of a team.
- Build relationships of trust with others (team, residents and their family & friends).
- Potential exposure to challenging, physical or emotional situations.
Other Skills and Qualifications
- Essential
- Experience of general cleaning and knowledge of cleaning techniques.
- Knowledge of basic health and safety.
- Passion for excellent service delivery.
- Basic understanding of hygiene practices and regulations.
Additional information
- Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy.
- This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out.
- This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction, including spent convictions, must be made known at the time of the application.
- Salary Ranges: £26, £26,208.00
- Time Type: Part time
If you have any queries please email our Recruitment Team.
Housekeeper employer: St Monica Trust
Contact Detail:
St Monica Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, making it easier to connect with the interviewer.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show your passion for the role! During the interview, share why you love housekeeping and how you can contribute to maintaining a clean and welcoming environment. Your enthusiasm can really set you apart!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the position.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Cleaning Skills: Make sure to highlight any previous cleaning experience you have in your application. We want to see how you've kept spaces tidy and welcoming before, so don’t hold back on those details!
Communicate Clearly: Since communication is key in this role, ensure your application is clear and concise. Use straightforward language and make it easy for us to understand your skills and experiences.
Demonstrate Your Passion: Let us know why you’re passionate about housekeeping and helping others. A genuine interest in providing excellent service can really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at St Monica Trust
✨Know Your Cleaning Techniques
Brush up on your cleaning techniques and health and safety regulations before the interview. Be ready to discuss your experience with different cleaning methods and how you ensure a safe environment for residents.
✨Showcase Your Communication Skills
Since communication is key in this role, think of examples where you've effectively communicated with others, especially in challenging situations. Highlight your ability to adapt your communication style to meet different needs.
✨Demonstrate Your Customer Service Passion
Prepare to talk about your commitment to excellent service delivery. Share specific instances where you've gone above and beyond to create a positive experience for others, whether in a previous job or personal life.
✨Build Trust and Professionalism
Think about how you can build relationships of trust with residents and colleagues. Be ready to discuss how you maintain professionalism in your work and how you handle sensitive situations with care and respect.