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For Companies At a Glance
- Tasks: Be the friendly face of The Chocolate Quarter, handling daily operations and ensuring a safe environment.
- Company: Join a vibrant community at The Chocolate Quarter, known for its welcoming atmosphere and commitment to service.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for training and development.
- Why this job: Experience diverse tasks in a dynamic role while making a positive impact on residents' lives.
- Qualifications: No specific qualifications needed; just bring your enthusiasm and willingness to learn!
- Other info: Work 42 hours a week on a rotating schedule with both day and night shifts.
Hospitality Concierge (JR101882) Bristol, England
Salary: GBP12.87 – GBP12.87 per hour + plus enhancements where applicable
Working with your shift partner as a concierge at The Chocolate Quarter you will be responsible for the day to day running of the site. Following our SLA (service level agreement) you will complete a number of daily tasks including waste collection, distributing laundry, litter picking, delivery of incoming mail, receive internal and external calls, transfer calls and take messages. This job role is varied, no day can be the same.
42 hours per week on an 8 week rolling rota, 4 on 4 off. 12 hour shifts 7am – 7pm, two day shifts, two night shifts followed by four rest days.
£12.87 per hour plus enhancement for nights and weekends where applicable.
The role
As a Porter/ Concierge, you will be responsible for buildings and grounds security, providing a safe environment to ensure the safety and security of our residents, staff and visitors. The role also includes support to keep our services running and responding to emergencies and incidents.
Training and development
If you wish to proceed further with us, support and training will be provided to assist you in your role and take on extra responsibilities.
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Hospitality Concierge employer: St Monica Trust
Contact Detail:
St Monica Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Concierge
✨Tip Number 1
Familiarise yourself with the specific duties of a Hospitality Concierge. Understanding the daily tasks, such as waste collection and handling calls, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or hospitality roles. Being able to showcase your ability to interact positively with residents and visitors can set you apart from other candidates.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about how you would handle emergencies or incidents, as this role requires quick thinking and problem-solving skills.
✨Tip Number 4
Show enthusiasm for the role and the company. Research The Chocolate Quarter and express why you want to be part of their team, as a genuine interest can make a strong impression.
We think you need these skills to ace Hospitality Concierge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Hospitality Concierge position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality or customer service roles. Emphasise any relevant skills such as communication, problem-solving, and teamwork, which are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to handle the varied tasks mentioned in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a concierge role.
How to prepare for a job interview at St Monica Trust
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of a Hospitality Concierge. Understand the daily tasks such as waste collection, laundry distribution, and handling calls. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
As a concierge, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service or resolved issues effectively. This will highlight your suitability for the role.
✨Demonstrate Flexibility and Adaptability
The job involves varied tasks and shift patterns. Be ready to discuss how you handle changing situations and your ability to work both day and night shifts. This shows that you are adaptable and can thrive in a dynamic environment.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or how success is measured in the position. This can leave a positive impression on the interviewer.
