At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for our residents.
- Company: Join a caring community focused on hospitality and customer service.
- Benefits: Earn £13.45 per hour with flexible part-time hours.
- Other info: Perfect for students looking to balance work and studies in a friendly environment.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: Good food hygiene knowledge and a passion for customer service.
The predicted salary is between 13 - 13 € per hour.
The Hospitality Assistants work closely with the Head Chef (Village) and Chef (Village) to provide a food and drink service in a welcoming, clean environment for our residents/customers in our village cafe.
Key Results Summary responsibilities/outcomes
- Creates a welcoming environment for residents and customers in our village restaurants with a focus on customer service and providing a wide variety of food and drinks.
- Builds a rapport with residents.
- Provides a café/barista service in the village restaurants.
- Serves customers using the EPOS.
- Responsible for day-to-day cleanliness, hygiene and washing up after a food service.
- Safely closes down the kitchen at the end of the day in line with protocols in preparation for the next day.
- Removes waste.
Other Skills and Qualifications
- Essential
- Knowledge and experience of good food hygiene practices
- Knowledge of health and safety principles
- Good standard of general education
- Desirable
- Barista trained
- Food hygiene qualification level 2
- Diploma (or NVQ) level 1 Catering/Food Service or equivalent
- Experience working in a busy café/restaurant environment
- Experience of working with older people
- Experience using an EPOS
Salary Ranges: £13.45 - £13.45
Time Type: Part time
If you have any queries please email our Recruitment Team - recruitment@stmonicatrust.org.uk
Bank Hospitality Assistant (Village) employer: St Monica Trust
St Monica Trust is an exceptional employer, offering a supportive and friendly work environment where Hospitality Assistants can thrive. With a focus on employee growth and development, we provide opportunities for training in food hygiene and barista skills, ensuring our team members feel valued and empowered. Located in a vibrant village setting, our commitment to creating a welcoming atmosphere for residents and customers makes every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Hospitality Assistant (Village)
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in, making it easier to connect with the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in hospitality and customer service.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your passion for providing excellent service shine through. Building rapport with residents is key, so don’t be afraid to share a personal story that highlights your customer service skills.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Bank Hospitality Assistant (Village)
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let us see your enthusiasm for providing excellent customer service. Share any experiences you've had in cafes or restaurants that highlight your ability to create a welcoming environment for customers.
Highlight Relevant Experience:Make sure to mention any previous roles where you’ve worked with food and drink services, especially if you have experience in a busy café or restaurant. If you’ve got barista training or food hygiene qualifications, don’t forget to include those too!
Keep It Clean and Professional:Just like we maintain cleanliness in our village cafes, ensure your application is tidy and well-structured. Use clear language and check for any spelling or grammar mistakes before hitting send.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the details you need right there. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at St Monica Trust
✨Know Your Stuff
Make sure you brush up on food hygiene practices and health and safety principles. Being able to discuss these topics confidently will show that you’re serious about the role and understand the importance of maintaining a safe and clean environment.
✨Show Off Your Customer Service Skills
Since this role is all about creating a welcoming atmosphere, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share how you built rapport with residents or handled difficult situations with grace.
✨Familiarise Yourself with EPOS Systems
If you have experience using an EPOS system, great! If not, do a bit of research on how they work. Being able to demonstrate your willingness to learn and adapt will impress the interviewers, especially in a busy café environment.
✨Ask Questions
Prepare some thoughtful questions about the role and the team. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to learn more about their expectations and culture.
