At a Glance
- Tasks: Welcome residents and guests, manage reception, and coordinate maintenance tasks.
- Company: St Monica Trust, a caring organisation focused on resident experience.
- Benefits: Supportive team environment with opportunities to learn and grow.
- Other info: Join a rewarding environment with a focus on community and support.
- Why this job: Make a difference in residents' lives while developing valuable skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 23000 - 25000 £ per year.
St Monica Trust, at The Chocolate Quarter, is seeking a dedicated Concierge to welcome residents and guests with warmth and professionalism.
You will manage reception duties, handle inquiries and payments, and coordinate light maintenance with contractors to keep the site running smoothly.
You’ll respond to emergency pendant calls, support residents, and contribute to waste and laundry management.
The role offers a supportive team and opportunities to learn new skills in a rewarding environment.
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24/7 Hospitality Concierge — Resident Experience & Support employer: St Monica Trust
At St Monica Trust, we pride ourselves on creating a supportive and inclusive work environment for our Hospitality Assistants. With a focus on employee well-being and development, we offer opportunities for growth within the organisation while ensuring a friendly atmosphere where you can build meaningful relationships with residents and colleagues alike. Located in a vibrant community, our café provides a unique chance to make a positive impact on the lives of older people, all while enjoying competitive pay and flexible working hours.
StudySmarter Expert Advice🤫
We think this is how you could land 24/7 Hospitality Concierge — Resident Experience & Support
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like St Monica Trust. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to St Monica Trust
Don't be shy about reaching out to St Monica Trust directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace 24/7 Hospitality Concierge — Resident Experience & Support
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about St Monica Trust and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at St Monica Trust
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
