*Benefits* Ensure all your application information is up to date and in order before applying for this opportunity.
* 10% Retail Commission
* Wellbeing Scheme; Facility and Treatment Use
* Health Club Membership
* Paid Lunch Breaks with Meals on Shift - provided
* 25% Spa Treatment Discount
* 20% Retail Discount
* Friends and Family Resort Rates
* NatWest Mentor Scheme
* In House Training
It couldn't be a better time to join the team at the St Michael’s Hotel and Spa!
We are currently recruiting for a Head Therapist to lead our award-winning, friendly Spa therapists’ team. Our Spa forms a significant sector of our business attracting both hotel guests and core following of local users. We are looking for a passionate and experienced Head Therapist to lead our spa treatment team and deliver exceptional guest experiences. This is a hands-on leadership role responsible for maintaining treatment standards, supporting therapist development, driving retail performance, and ensuring the smooth day-to-day operation of the spa.
The ideal candidate will be confident in leading a team, highly organised, commercially aware, and committed to creating a luxury spa environment for both guests and colleagues.
Recently winning Best Spa in the South West in the Good Spa Guide awards, and holding a 5 Bubble Luxury rating the opportunity to help grow and develop the Spa is here.
Responsibilities
* Lead and support the therapist team on a daily basis
* Deliver high-quality treatments to an exceptional standard
* Ensure treatment protocols and spa standards are consistently followed
* Support training, coaching, and development of therapists
* Monitor treatment room presentation, cleanliness, and stock levels
* Drive retail sales and treatment upgrades
* Handle guest feedback professionally and efficiently
* Assist with rota management and operational organisation
* Maintain health & safety, hygiene, and compliance standards
* Support the Spa Manager with overall spa performance and operations
Requirements
* NVQ Level 3 Beauty Therapy qualification (or equivalent)
* Previous spa experience essential
* Senior therapist or supervisory experience preferred
* Strong massage and facial treatment experience
* Excellent communication and leadership skills
* Professional, reliable, and guest-focused
* Passion for wellness, hospitality, and luxury service
* Flexible to work weekends, evenings, and busy periods when required
What We Offer
* Competitive salary of £31,200
* Commission xkybehq and retail incentives
* Staff discounts and spa benefits
* Ongoing training and development
* Supportive team environment
Schedule
* Full-time
* Weekend availability required
* Day shifts including
* 10% Retail Commission
* Wellbeing Scheme; Facility and Treatment Use
* Health Club Membership
* Paid Lunch Breaks with Meals on Shift - provided
* 25% Spa Treatment Discount
* 20% Retail Discount
* Friends and Family Resort Rates
* NatWest Mentor Scheme
* In House Training
It couldn't be a better time to join the team at the St Michael’s Hotel and Spa!
We are currently recruiting for a Head Therapist to lead our award-winning, friendly Spa therapists’ team. Our Spa forms a significant sector of our business attracting both hotel guests and core following of local users. We are looking for a passionate and experienced Head Therapist to lead our spa treatment team and deliver exceptional guest experiences. This is a hands-on leadership role responsible for maintaining treatment standards, supporting therapist development, driving retail performance, and ensuring the smooth day-to-day operation of the spa.
The ideal candidate will be confident in leading a team, highly organised, commercially aware, and committed to creating a luxury spa environment for both guests and colleagues.
Recently winning Best Spa in the South West in the Good Spa Guide awards, and holding a 5 Bubble Luxury rating the opportunity to help grow and develop the Spa is here.
Responsibilities
* Lead and support the therapist team on a daily basis
* Deliver high-quality treatments to an exceptional standard
* Ensure treatment protocols and spa standards are consistently followed
* Support training, coaching, and development of therapists
* Monitor treatment room presentation, cleanliness, and stock levels
* Drive retail sales and treatment upgrades
* Handle guest feedback professionally and efficiently
* Assist with rota management and operational organisation
* Maintain health & safety, hygiene, and compliance standards
* Support the Spa Manager with overall spa performance and operations
Requirements
* NVQ Level 3 Beauty Therapy qualification (or equivalent)
* Previous spa experience essential
* Senior therapist or supervisory experience preferred
* Strong massage and facial treatment experience
* Excellent communication and leadership skills
* Professional, reliable, and guest-focused
* Passion for wellness, hospitality, and luxury service
* Flexible to work weekends, evenings, and busy periods when required
What We Offer
* Competitive salary of £31,200
* Commission xkybehq and retail incentives
* Staff discounts and spa benefits
* Ongoing training and development
* Supportive team environment
Schedule
* Full-time
* Weekend availability required
* Day shifts including
Contact Details:
St Michaels Hotel & Spa Recruitment Team
