At a Glance
- Tasks: Lead a passionate team of therapists and deliver exceptional spa treatments.
- Company: Join the award-winning St Michael’s Hotel and Spa with a friendly atmosphere.
- Benefits: Enjoy a competitive salary, commission, staff discounts, and ongoing training.
- Other info: Flexible hours with a supportive team and great career growth opportunities.
- Why this job: Be part of a luxury spa environment and make a real impact on guest experiences.
- Qualifications: NVQ Level 3 in Beauty Therapy and previous spa experience required.
The predicted salary is between 31200 - 31200 € per year.
It couldn't be a better time to join the team at the St Michael’s Hotel and Spa! We are currently recruiting for a Head Therapist to lead our award-winning, friendly Spa therapists’ team. Our Spa forms a significant sector of our business attracting both hotel guests and a core following of local users. We are looking for a passionate and experienced Head Therapist to lead our spa treatment team and deliver exceptional guest experiences. This is a hands-on leadership role responsible for maintaining treatment standards, supporting therapist development, driving retail performance, and ensuring the smooth day-to-day operation of the spa.
The ideal candidate will be confident in leading a team, highly organised, commercially aware, and committed to creating a luxury spa environment for both guests and colleagues. Recently winning Best Spa in the South West in the Good Spa Guide awards, and holding a 5 Bubble Luxury rating, the opportunity to help grow and develop the Spa is here.
Responsibilities- Lead and support the therapist team on a daily basis
- Deliver high-quality treatments to an exceptional standard
- Ensure treatment protocols and spa standards are consistently followed
- Support training, coaching, and development of therapists
- Monitor treatment room presentation, cleanliness, and stock levels
- Drive retail sales and treatment upgrades
- Handle guest feedback professionally and efficiently
- Assist with rota management and operational organisation
- Maintain health & safety, hygiene, and compliance standards
- Support the Spa Manager with overall spa performance and operations
- NVQ Level 3 Beauty Therapy qualification (or equivalent)
- Previous spa experience essential
- Senior therapist or supervisory experience preferred
- Strong massage and facial treatment experience
- Excellent communication and leadership skills
- Professional, reliable, and guest-focused
- Passion for wellness, hospitality, and luxury service
- Flexible to work weekends, evenings, and busy periods when required
- Competitive salary of £31,200
- Commission and retail incentives
- Staff discounts and spa benefits
- Ongoing training and development
- Supportive team environment
- Full-time
- Weekend availability required
- Day shifts including
Brand Therapist in Falmouth employer: St Michaels Hotel & Spa
St Michael’s Hotel and Spa is an exceptional employer, offering a vibrant and supportive work culture where your passion for wellness and luxury service can truly shine. With competitive salaries, commission incentives, and ongoing training opportunities, you will be empowered to grow both personally and professionally while leading a talented team in a beautifully awarded spa environment. Join us in creating memorable experiences for our guests and enjoy the unique benefits of working in a renowned establishment that values its employees and their development.
Contact Detail:
St Michaels Hotel & Spa Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Brand Therapist in Falmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. Attend local events or workshops where you can meet potential employers or colleagues. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! If you have the chance, offer to do a trial treatment or demo for the team at St Michael’s Hotel and Spa. This gives you a chance to showcase your expertise and passion for delivering exceptional guest experiences.
✨Tip Number 3
Be proactive! Follow up after your interview with a thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for leading their award-winning team.
✨Tip Number 4
Keep an eye on our website for any updates or new openings. We often post exclusive opportunities there, and applying directly through our site can give you a better chance of landing that dream job as a Head Therapist!
We think you need these skills to ace Brand Therapist in Falmouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for wellness and luxury service shine through. We want to see how excited you are about the role and what makes you a perfect fit for our award-winning spa team!
Tailor Your Experience:Make sure to highlight your relevant experience in beauty therapy and any leadership roles you've had. We love seeing how your background aligns with our needs, so don’t hold back on showcasing your skills!
Be Professional Yet Personal:While we appreciate professionalism, we also value a personal touch. Use a friendly tone in your application to reflect the warm atmosphere of our spa. Let us get to know the real you!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to join our team.
How to prepare for a job interview at St Michaels Hotel & Spa
✨Know Your Treatments Inside Out
Make sure you’re well-versed in the treatments offered at the spa. Be prepared to discuss your experience with various techniques, especially those that align with the spa's offerings. This shows your passion and expertise, which is crucial for a Head Therapist role.
✨Showcase Your Leadership Skills
Since this role involves leading a team, think of examples where you've successfully managed or supported a group. Highlight your ability to motivate others and maintain high standards. Prepare to discuss how you would handle team dynamics and training.
✨Understand the Spa's Brand and Values
Research St Michael’s Hotel and Spa thoroughly. Familiarise yourself with their awards, values, and what makes them stand out in the industry. This will help you tailor your answers and demonstrate that you’re genuinely interested in contributing to their success.
✨Prepare for Guest Interaction Scenarios
Anticipate questions about handling guest feedback and maintaining a luxury experience. Think of specific instances where you’ve turned a negative situation into a positive one. This will show your commitment to exceptional service and your problem-solving skills.
