At a Glance
- Tasks: Lead a passionate team of therapists and deliver exceptional spa experiences.
- Company: Join the award-winning St Michael’s Hotel and Spa, known for its luxury and wellness.
- Benefits: Enjoy a competitive salary, commission incentives, staff discounts, and ongoing training.
- Other info: Flexible hours with opportunities for growth in a supportive team environment.
- Why this job: Be part of a top-rated spa and make a real impact on guest satisfaction.
- Qualifications: NVQ Level 3 in Beauty Therapy and previous spa experience required.
The predicted salary is between 31200 - 31200 € per year.
It couldn’t be a better time to join the team at the St Michael’s Hotel and Spa! We are currently recruiting for a Head Therapist to lead our award-winning, friendly Spa therapists’ team. Our Spa forms a significant sector of our business attracting both hotel guests and a core following of local users. We are looking for a passionate and experienced Head Therapist to lead our spa treatment team and deliver exceptional guest experiences. This is a hands-on leadership role responsible for maintaining treatment standards, supporting therapist development, driving retail performance, and ensuring the smooth day-to-day operation of the spa. The ideal candidate will be confident in leading a team, highly organised, commercially aware, and committed to creating a luxury spa environment for both guests and colleagues.
Recently winning Best Spa in the South West in the Good Spa Guide awards, and holding a 5 Bubble Luxury rating, the opportunity to help grow and develop the Spa is here.
Responsibilities- Lead and support the therapist team on a daily basis
- Deliver high-quality treatments to an exceptional standard
- Ensure treatment protocols and spa standards are consistently followed
- Support training, coaching, and development of therapists
- Monitor treatment room presentation, cleanliness, and stock levels
- Drive retail sales and treatment upgrades
- Handle guest feedback professionally and efficiently
- Assist with rota management and operational organisation
- Maintain health safety, hygiene, and compliance standards
- Support the Spa Manager with overall spa performance and operations
- NVQ Level 3 Beauty Therapy qualification (or equivalent)
- Previous spa experience essential
- Senior therapist or supervisory experience preferred
- Strong massage and facial treatment experience
- Excellent communication and leadership skills
- Professional, reliable, and guest-focused
- Passion for wellness, hospitality, and luxury service
- Flexible to work weekends, evenings, and busy periods when required
- Competitive salary of 31,200
- Commission and retail incentives
- Staff discounts and spa benefits
- Ongoing training and development
- Supportive team environment
- Full-time
- Weekend availability required
- Day shifts including bank holidays are required
- Spa Therapist: 2-3 years (preferred)
- Leadership or Senior Therapist experience: 1-2 years (preferred)
- NVQ Level 3 Beauty Therapy (required)
If you think you are the right person for this role please apply to Jo Smith, Spa Manager with CV and covering letter. Request for full Job Description can be emailed to josmith@stmichaelsresort.com.
Well-being Therapists in Cornwall employer: St Michaels Hotel & Spa
St Michael’s Hotel and Spa is an exceptional employer, offering a vibrant and supportive work culture where well-being and luxury service are at the forefront. As a Head Therapist, you will not only lead a talented team in an award-winning spa but also benefit from ongoing training, competitive salary, and unique staff discounts, all while contributing to a renowned establishment that prioritises employee growth and guest satisfaction.
Contact Detail:
St Michaels Hotel & Spa Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Well-being Therapists in Cornwall
✨Tip Number 1
Get to know the spa's vibe! Before your interview, spend some time researching St Michael’s Hotel and Spa. Understand their values, treatments, and what makes them stand out. This way, you can tailor your conversation to show how you fit right in!
✨Tip Number 2
Show off your leadership skills! When chatting with the team, share specific examples of how you've led a team or improved service in your previous roles. We want to see that you're not just about delivering treatments but also about inspiring others.
✨Tip Number 3
Be ready to discuss guest experiences! Think of times when you’ve turned a guest’s feedback into a positive outcome. This shows you’re not only skilled but also committed to creating exceptional experiences for everyone who walks through the door.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the spa’s future plans or team dynamics. This shows your genuine interest and helps us see that you’re serious about being part of our award-winning team!
We think you need these skills to ace Well-being Therapists in Cornwall
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for wellness and luxury service shine through. We want to see how excited you are about the role and what makes you a great fit for our team!
Tailor Your CV:Make sure your CV highlights your relevant experience in spa therapy and leadership. We love seeing specific examples of how you've delivered exceptional guest experiences or supported your team in the past.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect Head Therapist. Share your vision for leading our team and how you plan to maintain our high treatment standards while driving retail performance.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at St Michaels Hotel & Spa
✨Know Your Treatments Inside Out
Make sure you’re well-versed in the treatments you’ll be delivering. Brush up on your massage and facial techniques, and be ready to discuss how you maintain high standards. This shows your passion for wellness and commitment to exceptional guest experiences.
✨Showcase Your Leadership Skills
As a Head Therapist, you'll need to lead a team. Prepare examples of how you've successfully managed or supported a team in the past. Highlight your communication skills and how you’ve contributed to a positive working environment.
✨Understand the Spa's Brand and Values
Research St Michael’s Hotel and Spa and understand their ethos, especially their recent accolades. Be prepared to discuss how you can contribute to maintaining their luxury service standards and enhancing the guest experience.
✨Prepare for Scenario Questions
Think about potential challenges you might face in the role, such as handling guest feedback or managing treatment room standards. Prepare thoughtful responses that demonstrate your problem-solving skills and ability to maintain compliance with health and safety standards.
