At a Glance
- Tasks: Lead a passionate team of spa therapists and deliver exceptional guest experiences.
- Company: Join the award-winning St Michael’s Hotel and Spa, known for its luxury and wellness.
- Benefits: Enjoy a competitive salary, commission incentives, staff discounts, and ongoing training.
- Other info: Flexible hours with opportunities for growth in a supportive team.
- Why this job: Be part of a top-rated spa and make a real impact in a luxury environment.
- Qualifications: NVQ Level 3 Beauty Therapy and previous spa experience required.
The predicted salary is between 31200 - 31200 £ per year.
It couldn’t be a better time to join the team at the St Michael’s Hotel and Spa! We are currently recruiting for a Head Therapist to lead our award-winning, friendly Spa therapists’ team. Our Spa forms a significant sector of our business attracting both hotel guests and a core following of local users. We are looking for a passionate and experienced Head Therapist to lead our spa treatment team and deliver exceptional guest experiences. This is a hands-on leadership role responsible for maintaining treatment standards, supporting therapist development, driving retail performance, and ensuring the smooth day-to-day operation of the spa. The ideal candidate will be confident in leading a team, highly organised, commercially aware, and committed to creating a luxury spa environment for both guests and colleagues.
Recently winning Best Spa in the South West in the Good Spa Guide awards, and holding a 5 Bubble Luxury rating, the opportunity to help grow and develop the Spa is here.
Responsibilities- Lead and support the therapist team on a daily basis
- Deliver high-quality treatments to an exceptional standard
- Ensure treatment protocols and spa standards are consistently followed
- Support training, coaching, and development of therapists
- Monitor treatment room presentation, cleanliness, and stock levels
- Drive retail sales and treatment upgrades
- Handle guest feedback professionally and efficiently
- Assist with rota management and operational organisation
- Maintain health safety, hygiene, and compliance standards
- Support the Spa Manager with overall spa performance and operations
- NVQ Level 3 Beauty Therapy qualification (or equivalent)
- Previous spa experience essential
- Senior therapist or supervisory experience preferred
- Strong massage and facial treatment experience
- Excellent communication and leadership skills
- Professional, reliable, and guest-focused
- Passion for wellness, hospitality, and luxury service
- Flexible to work weekends, evenings, and busy periods when required
- Competitive salary of 31,200
- Commission and retail incentives
- Staff discounts and spa benefits
- Ongoing training and development
- Supportive team environment
- Full-time
- Weekend availability required
- Day shifts including bank holidays are required
- Spa Therapist: 2-3 years (preferred)
- Leadership or Senior Therapist experience: 1-2 years (preferred)
- NVQ Level 3 Beauty Therapy (required)
If you think you are the right person for this role please apply to Jo Smith, Spa Manager with CV and covering letter. Request for full Job Description can be emailed to josmith@stmichaelsresort.com.
Pay: 31,200.00 per year
Application question(s):- Level 3 Beauty Therapy or Equivalent
- Senior therapy: 1 year (required)
- Spa: 2 years (required)
Community Independence Therapist in Cornwall employer: St Michaels Hotel & Spa
St Michael’s Hotel and Spa is an exceptional employer, offering a vibrant and supportive work culture where your passion for wellness and luxury service can truly shine. With competitive salaries, commission incentives, and ongoing training opportunities, you will be empowered to grow within our award-winning spa team, recently recognised as the Best Spa in the South West. Join us in creating memorable guest experiences while enjoying staff discounts and benefits in a beautiful coastal location.
Contact Details:
St Michaels Hotel & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Independence Therapist in Cornwall
✨Tip Number 1
Get to know the spa and its vibe! Before your interview, pop in for a treatment or just have a chat with the staff. This shows you’re genuinely interested and helps you understand their culture.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've led a team or improved service in your previous roles. We want to see that you can inspire and develop others.
✨Tip Number 3
Prepare to discuss your treatment techniques! Brush up on your massage and facial skills, and be ready to explain how you maintain high standards. We love candidates who are passionate about delivering exceptional guest experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to Jo Smith. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re professional and keen!
We think you need these skills to ace Community Independence Therapist in Cornwall
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for wellness and luxury service shine through. We want to see how excited you are about the role and what makes you a great fit for our spa team!
Tailor Your CV:Make sure your CV highlights your relevant experience in beauty therapy and leadership. We love seeing specific examples of how you've led teams or delivered exceptional guest experiences in your previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for the Head Therapist position. Be sure to mention your qualifications, experience, and what you can bring to our award-winning spa!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at St Michaels Hotel & Spa
✨Know Your Treatments Inside Out
Make sure you’re well-versed in the treatments you’ll be delivering. Brush up on your massage and facial techniques, and be ready to discuss how you maintain high standards. This shows your passion for wellness and commitment to exceptional guest experiences.
✨Showcase Your Leadership Skills
As a Head Therapist, you’ll need to lead a team. Prepare examples of how you’ve successfully managed or supported a team in the past. Highlight your communication skills and how you’ve helped others develop their abilities – this will demonstrate your readiness for the role.
✨Understand the Spa's Brand and Values
Research St Michael’s Hotel and Spa thoroughly. Familiarise yourself with their awards and what makes them stand out in the industry. Being able to articulate how your values align with theirs will show that you’re not just looking for any job, but that you genuinely want to contribute to their success.
✨Prepare for Guest Interaction Scenarios
Think about how you would handle guest feedback or complaints. Prepare some scenarios where you’ve turned a negative experience into a positive one. This will highlight your professionalism and guest-focused approach, which is crucial for maintaining the spa's reputation.
