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- Tasks: Provide admin support to our Day Services team and help patients feel welcome.
- Company: St Michael’s Hospice, a top charity in Herefordshire with a caring mission.
- Benefits: Enjoy discounts, social events, and a friendly work environment.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Previous admin experience preferred; a positive attitude is essential.
- Other info: Join a passionate team and enjoy fun outings and winter parties.
St Michael’s Hospice is nestled in the stunning Herefordshire countryside, in a state-of-the-art facility. We offer a competitive benefits package. We offer a superb working environment and facility, discounts with local suppliers, individualised training needs analysis, advanced communication skills training, employee counselling service, free tea & coffee, a friendly & welcoming work environment. We are one of the top 100 best not for profit organisations to work for and have been caring to make a difference, to patients living with a terminal illness and their families, across Herefordshire and beyond for 40 years.
Role Purpose
St Michael’s Hospice has been providing the highest quality care, free of charge, to the local community for over 40 years. Are you looking for a supportive role that makes a real difference to our Herefordshire community and would support the care of our Day Services patients at the Hospice. You will be providing an administration support service, to the Day Services Department as one of our regular Volunteer Administration Support workers on a regular day Monday to Friday’s weekly. Ideally your availability to volunteer regularly for St Michael’s would be on Wednesdays, but if your available time is another day in the week, we would still be pleased to talk to you.
What we’re looking for
This role involves answering the telephone and taking messages from patients, opening security doors for patients and their carer attending activity sessions or appointments at the Hospice. Using our electronic patient management system to record patient attendances to Day Services activities or appointments that morning. Experience of using a computer or willing to learn basic computer skills would be beneficial. As well as joining an enthusiastic, friendly and committed team, our location is hard to beat – nestled in the stunning Herefordshire countryside, in a state-of-the-art facility with free on-site parking, discounted delicious meals, snacks and drinks. If this Volunteering role sounds like the role for you and you want to have a rewarding experience being part of one of Herefordshire’s most respected charities, then we’d love to hear from you. Join an enthusiastic and passionate team of people who want to make a difference, just like you Apply now and help St Michael’s Hospice continue caring to make a difference to patients living with a terminal illness and their families across Herefordshire and beyond. This post is conditional to a standard Disclosure and Barring Service (DBS) check.
About You.
- Previous administration experience.
- Availability on week days between 9am-12pm, ideally Wednesdays however if you are available another day then let us know!
- You have a pleasant and patient attitude towards hospice patients and carers.
What’s in it for you
- Lots of fun working alongside a great team of volunteers staff
- See the difference you’ll make to someone’s day
- Get involved in your local community
- Volunteer discount of 20% in our stores (on donated items).
- Annual outings
- Social events
- Winter Party
How to apply
If this sounds like you then we’d love you to get in touch! Complete the short form below and our Volunteering Team will be in touch shortly.
St Michael\’s Hospice Bartestree Hereford HR1 4HA UK
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Any ideas on what you’d like to do as a volunteer?
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Any other information you would like to provide us before we get in touch?
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Volunteer Day Services Administration Support employer: St Michaels Hospice
Contact Detail:
St Michaels Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Day Services Administration Support
✨Tip Number 1
Get to know the organisation! Research St Michael’s Hospice and understand their mission and values. This will help you connect with the team during your interview and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former volunteers at St Michael’s. They can give you insider tips on what it’s like to work there and might even put in a good word for you!
✨Tip Number 3
Be ready to showcase your skills! Think about how your previous admin experience can benefit the Day Services Department. Prepare examples of how you've handled similar tasks in the past.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re serious about joining our amazing team at St Michael’s Hospice.
We think you need these skills to ace Volunteer Day Services Administration Support
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to know who you are and what makes you passionate about volunteering with us at St Michael’s Hospice.
Highlight Relevant Experience: If you've got any previous admin experience or skills, make sure to mention them! Even if it's just a bit of computer knowledge, we love seeing how you can contribute to our team.
Show Your Availability: We’re looking for volunteers who can commit to regular days, ideally Wednesdays. Be clear about when you can help out, as it helps us plan better and ensures you get the most out of your volunteering experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get in touch with you quickly. We can’t wait to hear from you!
How to prepare for a job interview at St Michaels Hospice
✨Know the Organisation
Before your interview, take some time to research St Michael’s Hospice. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Compassion
In a role that involves working with patients and their families, demonstrating empathy is key. Be prepared to share examples from your past experiences where you've shown kindness or support to others, especially in challenging situations.
✨Highlight Your Skills
Make sure to discuss any relevant administration experience you have, even if it's informal. If you're willing to learn new computer skills, mention that too! St Michael’s is looking for someone who can adapt and grow within the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the role or the team. This shows that you’re engaged and interested. You might ask about the types of activities you’ll be supporting or how the team collaborates to enhance patient care.