At a Glance
- Tasks: Deliver excellent customer service and support sales in a vibrant retail environment.
- Company: Join a reputable charity dedicated to hospice care.
- Benefits: Enjoy competitive pay, 30 days leave, and discounts with local suppliers.
- Other info: Be part of a friendly team with great career development opportunities.
- Why this job: Make a difference while working with pre-loved items in a stunning location.
- Qualifications: Passion for customer service and flexibility in tasks.
The predicted salary is between 20000 - 25000 £ per year.
For our brand new Ludlow Home and Living Store we are looking for individuals who love working with pre‑loved items and have the ability to go the extra mile to deliver excellence in customer service. Under the guidance of the Store Manager and Duty manager, you will ensure appropriate stock is on the shop floor and customers are supported at all times to maximise sales and ensure a great customer experience.
You will champion gift aid and lottery sales and look for every opportunity to maximise profit for hospice care! You will need to be flexible and adaptable, ready to accept and work with different stock, jump on the till, help a customer to find the perfect purchase or signpost a supporter to understand more about the Hospice. You will be an ambassador for St Michael’s at all times, embodying our Values and Behaviours.
In return for your commitment, we’ll provide a competitive salary and benefits package, within a highly reputable charity. We are looking to recruit a 18 hours a week contract (to include regular Saturday and Sunday working).
What you can expect from us:
- Joining an enthusiastic friendly and committed team
- Location nestled in the stunning Herefordshire countryside, in a state‑of‑the‑art facility with free on‑site parking
- Discounted delicious meals, snacks and drinks
- 30 days annual leave (pro rata if applicable), plus bank holidays
- A Hospice pension
- Discounts with local suppliers
- Generous study leave and support for ongoing personal development
- Superb working environment and facilities
- Individualised training needs analysis
- Advanced communication skills training
- Employee counselling service
- Free tea, coffee and chilled water
- Friendly, welcoming work environment
Hours: Part Time | 18 hours per week
Location: St Michael's Hospice Home & Living Unit 4 Ludlow Business Park Orleton Road Ludlow SY8 1XF United Kingdom
Retail Assistant (Ludlow Home and Living Store) employer: St Michael’s Hospice
St Michael's Hospice offers a rewarding opportunity for Retail Assistants in our new Ludlow Home and Living Store, where you can make a meaningful impact while working in a supportive and friendly environment. With competitive salaries, generous annual leave, and a commitment to employee development, we ensure that our team members thrive both personally and professionally. Located in the picturesque Herefordshire countryside, our state-of-the-art facility provides excellent amenities, including free on-site parking and discounted meals, making it an ideal place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Ludlow Home and Living Store)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on St Michael’s Hospice and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellence in customer service, think of examples from your past experiences where you've gone the extra mile for a customer. Be ready to share these during your chat!
✨Tip Number 3
Be flexible and adaptable! The job description mentions working with different stock and jumping on the till. Show that you're up for anything by highlighting your adaptability in previous roles or situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at the Ludlow Home and Living Store. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Assistant (Ludlow Home and Living Store)
Some tips for your application 🫡
Show Your Passion for Pre-Loved Items:When writing your application, let us know why you love working with pre-loved items. Share any personal experiences or stories that highlight your enthusiasm for sustainability and customer service.
Highlight Your Customer Service Skills:We want to see how you go the extra mile for customers! In your application, mention specific examples of how you've provided excellent customer service in the past. This will show us you're a great fit for our team.
Be Flexible and Adaptable:Since the role requires jumping between tasks, make sure to emphasise your flexibility in your application. Talk about times when you've successfully adapted to changing situations or taken on different responsibilities.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at St Michael’s Hospice
✨Know Your Stuff
Before the interview, take some time to research St Michael’s Hospice and their values. Understand what they stand for and how they operate. This will not only show your genuine interest but also help you align your answers with their mission during the interview.
✨Showcase Your Customer Service Skills
As a Retail Assistant, excellent customer service is key. Prepare examples from your past experiences where you went the extra mile for a customer. Think about situations where you resolved issues or created memorable shopping experiences, as these will resonate well with the interviewers.
✨Be Flexible and Adaptable
The job requires flexibility in handling different stock and tasks. During the interview, highlight your ability to adapt to changing situations. Share specific instances where you successfully managed multiple responsibilities or adjusted to new challenges in a retail environment.
✨Embody the Values
St Michael’s Hospice is looking for ambassadors who embody their values. Reflect on what these values mean to you and be ready to discuss how you can represent them in your role. This could include your commitment to charity work, teamwork, or community engagement.
