At a Glance
- Tasks: Assist customers with pre-loved items and ensure a great shopping experience.
- Company: Join St Michael’s Hospice, a reputable charity making a difference.
- Benefits: Enjoy competitive pay, 30 days leave, and discounts with local suppliers.
- Other info: Flexible hours with opportunities for personal development and training.
- Why this job: Be part of a friendly team while supporting hospice care in a beautiful location.
- Qualifications: Customer service skills and a passion for helping others.
The predicted salary is between 12 - 15 £ per hour.
For our Whitecross Road Home and Living store, we are looking for someone who loves working with pre‑loved items and has the ability to go the extra mile to deliver excellence in customer service. Under the guidance of management, you will ensure appropriate stock is on the shop floor and customers are supported at all times to maximise sales and ensure a great customer experience.
You will champion gift aid and lottery sales and look for every opportunity to maximise profit for hospice care. You will need to be flexible and adaptable, ready to accept and work with different stock, jump on the till, help a customer to find the perfect purchase or signpost a supporter to understand more about the Hospice. You will be an ambassador for St Michael’s at all times.
In return for your commitment, we’ll provide a competitive salary and benefits package, within a highly reputable charity. We are looking to recruit a 6 hours per week contract, which is a 09:45-16:15 shift on a Sunday (with a 30 minute unpaid break).
What you can expect from us:
- Joining an enthusiastic friendly and committed team
- Location nestled in the stunning Herefordshire countryside, in a state‑of‑the‑art facility with free on-site parking
- Discounted delicious meals, snacks and drinks
- 30 days annual leave (pro rata if applicable), plus bank holidays
- Hospice pension
- Discounts with local suppliers
- Generous study leave and support for ongoing personal development
- Superb working environment and facilities
- Individualised training needs analysis
- Advanced communication skills training
- Employee counselling service
- Free tea, coffee and chilled water
- Friendly, welcoming work environment
Retail Assistant (Whitecross Road) Sundays in Hereford employer: St Michael’s Hospice
St Michael's Hospice is an exceptional employer, offering a supportive and friendly work environment in the picturesque Herefordshire countryside. With a commitment to employee growth through generous study leave and individualised training, we ensure our team members thrive while making a meaningful impact in the community. Enjoy competitive pay, a comprehensive benefits package, and the satisfaction of working for a highly reputable charity dedicated to hospice care.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Whitecross Road) Sundays in Hereford
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including St Michael’s Hospice, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Assistant (Whitecross Road) Sundays in Hereford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like St Michael’s Hospice that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at St Michael’s Hospice will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about St Michael’s Hospice and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at St Michael’s Hospice
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at St Michael’s Hospice, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at St Michael’s Hospice!
