About The Role
We are looking for compassionate, organised and resourceful people to join our Social Work, Information and Advice Team. Working alongside social workers, you will often be the first point of contact for patients and families, providing practical advice and signposting across community services. You will support patients, carers and families with applications for benefits, grants and other assistance; coordinate referrals; liaise with partner agencies; and connect people with local services and activities in order to maintain independence, wellbeing and quality of life.
Working under the guidance of social workers and alongside members of the multi-disciplinary team, you will be able to manage referrals and follow‑up actions efficiently. You will recognise and elevate safeguarding concerns and handle records and confidential information in line with GDPR, and hospice policies. You will also have, or be able to develop, a good knowledge of local community resources, voluntary services and referral pathways.
This new role is an exciting opportunity to play a vital part in helping people access practical support during challenging times. You will join a collaborative team, build strong community connections and make a visible difference to the experience of patients and carers.
***We are looking to recruit 3 roles, 1 x 30 hours per week, and 2 x 22.5 hours per week. Interviews will be held for successful candidates on Week Commencing the 23rd of November 2026***
What you can expect from us
As well as joining an enthusiastic friendly and committed team, our location is hard to beat - nestled in the stunning Herefordshire countryside, in a state-of-the-art facility with free on-site parking, discounted delicious meals snacks and drinks. We offer a competitive salary and benefits package including 30 days annual leave (pro rata if applicable), plus bank holidays, a Hospice pension, discounts with local suppliers, generous study leave and support for ongoing personal development.
Benefits
- Competitive salary and benefits package
- Transferable NHS pension
- Hospice pension
- Superb working environment and facilities
- Generous study leave allowance
- Discounts with local suppliers
- Individualised training needs analysis
- Advanced communication skills training
- Employee counselling service
- Free on-site parking
- Competitively priced meals and beverages
- Free tea, coffee and chilled water
- Friendly, welcoming work environment
- 30 days annual leave, plus bank holidays
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Information and Advice Navigator employer: ST MICHAEL'S HOSPICE (INCORPORATING THE FREDA PEARCE FOUNDATION)
St Michael's Hospice offers a supportive and compassionate work environment for Registered Nurses, where you can thrive in your career while making a meaningful impact on patients' lives. With flexible shift options, opportunities for continuous professional development, and a state-of-the-art facility located in the beautiful Herefordshire countryside, this is an excellent place to grow both personally and professionally.
Contact Details:
ST MICHAEL'S HOSPICE (INCORPORATING THE FREDA PEARCE FOUNDATION) Recruitment Team
