Clinical Administrator in St Leonards

Position Overview

The Hospice is looking for an experienced administrator to join the Hospice Clinical Administration team on a permanent contract. This role does include covering Saturday mornings (8am to 12pm) as part of a rota, however this is not expected to be more than once a month and does attract enhanced rates of pay. Working hours in the week would include some 8am starts and/or finishing at 5pm. Duties will include dealing with telephone enquiries from patients, clients and healthcare professionals; liaising with staff, managers and clinicians across the Hospice to provide administration support; typing dictated letters and reports; scanning; photocopying, data entry; processing incoming referrals, etc., and providing comprehensive administrative support integrated with all clinical services across seven days a week. Working closely with Clinical Leads to ensure the day to day smooth running of the ward and clinical areas, working unsupervised and flexibly across clinical areas of IPU, Community, Wellbeing, & Bereavement. To manage own workload and ensure this is integrated with team requirements as set by the Clinical Admin Manager, being proactive in sharing the teams workload in order to meet required response times.

Qualifications

Excellent communication skills are essential and you will have experience of working in a busy administration department where confidentiality and sensitivity are vital. You should be a proficient user of Microsoft Office applications and have accurate typing and data entry skills. You should also be able to prioritise and organise your own workload to meet deadlines. Due to the nature of work, a DBS check will be required.

Benefits

• A good pension scheme with the option to continue any existing NHS pension scheme membership
• Benenden Health membership
• Up to 33 days annual leave plus bank holidays
• Subsidised employee meals and free refreshments
• Free parking
• Supportive supervision and a proactive Education Department to support with your continued professional development including preceptorship if you are newly qualified
• Access to the Blue Light card scheme and its discounts

We believe that our employees are our greatest asset, and we are committed to investing in their professional development and well‑being. We invite you to join our team and make a meaningful difference in the lives of our patients and their families.