At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a smooth front-of-house experience.
- Company: St Mellion Resort, known for exceptional hospitality and guest satisfaction.
- Benefits: Competitive pay, flexible hours, and a vibrant work environment.
- Other info: Opportunity to grow in the hospitality industry with a supportive team.
- Why this job: Join a dynamic team and create memorable experiences for guests every day.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
St Mellion Resort welcomes applications for a Resort Receptionist who greets members and guests, upholds exceptional hospitality, handles bookings, and keeps front-of-house operations running smoothly. You will manage check-ins/outs, answer phones within three rings, upsell services, and coordinate with Health Club and Accommodation teams to support the Guest Relations Manager in maintaining service standards.
We think you need these skills to ace Resort Guest Experience Concierge in Plymouth
Problem-Solving Skills
Communication Skills
Attention to Detail
Time Management
Customer Service
Adaptability
Organisational Skills
