At a Glance
- Tasks: Lead hotel operations, ensuring exceptional guest experiences and strong financial performance.
- Company: Exciting new luxury hotel in St Mawes, Cornwall.
- Benefits: Great discounts, exceptional training, enhanced leave, and competitive salary with bonuses.
- Other info: Join a passionate team with opportunities for career growth and recognition.
- Why this job: Shape a unique hospitality experience and make a real impact from the start.
- Qualifications: Experienced General Manager with a track record in hotel openings and commercial success.
The predicted salary is between 60000 - 80000 £ per year.
A new chapter in luxury hospitality is coming to St Mawes. This exciting new hotel will bring 56 beautifully designed bedrooms, a vibrant café, and a relaxing spa experience to one of Cornwall’s most sought-after coastal destinations. We will be looking for talented, enthusiastic people to join the opening team and help shape something special from the very beginning — creating exceptional guest experiences in a setting defined by style, comfort and seaside charm.
What you will be doing:
- You will oversee all aspects of hotel operations to ensure exceptional guest experiences, strong financial performance, and a positive working environment.
- You will lead department heads, drive strategic initiatives, and ensure the property operates in line with brand standards, legal requirements, and company values.
What we are looking for:
- We are looking to recruit an experienced General Manager who has led hotel openings and can demonstrate meaningful commercial success.
- Someone who will quickly step into operational roles when needed and maintain exacting standards across the property.
- Strong commercial and revenue leadership will be key, driving occupancy through agile decision making and proven experience creating a service culture built on warmth, anticipation, and individual attention.
- We want our team to be coached to recognise and remember guest preferences, and feel appreciated and celebrated in turn.
What we can offer:
- Great hotel and F&B discounts for yourselves, family and friends.
- Exceptional training and career paths.
- Enhanced maternity and paternity leave for all our managers.
- On-site spa/health club membership to keep you healthy and happy.
- A competitive salary with a performance-related bonus, rewarding exceptional service.
- Family events and annual award ceremonies, celebrating your wins with you.
General Manager in Truro employer: St Mawes Elysium
Join us in shaping a new luxury hospitality experience in St Mawes, where your leadership as General Manager will be pivotal in creating exceptional guest experiences. We pride ourselves on a vibrant work culture that values personal growth, offering extensive training and career advancement opportunities, alongside competitive benefits such as hotel discounts, enhanced parental leave, and wellness memberships. Be part of a team that celebrates success and fosters a supportive environment, making every day at work rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Truro
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like St Mawes Elysium. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to St Mawes Elysium
Don't be shy about reaching out to St Mawes Elysium directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Truro
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about St Mawes Elysium and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at St Mawes Elysium
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
