Home Manager

Full-Time No home office possible

We are seeking a Home Manager to manage the home on a daily basis, to the satisfaction of the Proprietors and the Statutory Authorities, and in the best interest of the residents. Working with agreed budgets, leading the staff, and promoting the home.

Rate of Pay
To be discussed at interview

Contract Type
Permanent

Contract Hours
40 hours (including various shift patterns)

Redbourn – St Matthews

Leadership & Support

Working in care can be challenging, but it\’s also one of the most rewarding jobs that you can do. When you join the B&M Care family, our \’whole home approach\’ ensures that you will be supported as part of a caring, compassionate team.

Duties and responsibilities include, but not limited to:

Effective monitoring of appropriate care delivery systems and routines which meet
the needs of the residents. To include:

Assessing the needs of current, prospective and new residents
Implementing and monitoring drug systems and stock
Implementing and monitoring care plan systems
To have a clear understanding and auditing the effectiveness of the Mobile Care
Monitor system (MCM).
Liaising with Nurse, GP\’s and other medical professionals
Providing and maintaining a safe and secure environment
Providing necessary equipment and supplies
Meeting individual residents regularly
Provision for therapy to deal with the spiritual, emotional, physical and mental needs of
residents
Maintaining adequate staffing levels and the correct skill mix of staff
Frequent communication with care staff on care issues
Supporting family and friends of residents when necessary
Monitoring dependency levels on a weekly basis by completing the Rhys Hearn Tool.
Ensure audits are completed as per the monthly schedule.

Work within agreed budgets by effectively managing resources and ensuring the
smooth and efficient administration of the Home. To include:

Adhering to all budgets which are set, working in line with the monthly purchasing cost
report.
Managing staff costs effectively including the resistance to use agency staff
Ensuring the employee computerised TMS System is completed accurately and on time
Carrying out regular stock takes
Managing residents finances in accordance with company procedures
Processing paperwork accurately and promptly
Ensure a clear understanding of systems that are used, Cold Harbour, TMS etc.
Forwarding all details on bed occupancy on time
Ensuring where necessary with assistance from Head Office, all debts are collected on
time

Ensure that all Company, Registration, Purchasing and Statutory Requirements are
complied with:

Ensuring that all agreed standards and requirements of care and service are achieved
Participating in Quality Assurance Inspections
Maintaining correct Statutory and Company records
Complying with CQC regulations.
Complying with all Fire Regulations
Complying with all Health and Safety requirements
Complying with all Company Policies, Procedures and Work Instructions
Complying with all Food Hygiene legislation
Ensure to keep up to date with all internal Quality Management Systems and external
regulations.

4. Recruit, develop and lead a highly effective team of staff:

To work in line with the Company\’s culture and ethos promoting Commitment, Connection
and Compassion within daily duties.
To support staff to work in line with the Company\’s core values of Commitment,
Connection and Compassion, by demonstrating these behaviours within all aspects of the
role.
Ensuring effective induction training for all staff
Implementing the Company Performance Appraisal
Developing and implementing appropriate training for staff
Carrying out disciplinary and grievance procedures as outlined
Planning staff rotas and off duty
Supporting staff as required
Organising staff meetings bi-monthly.
Delegating responsibility as appropriate
Ensuring all correct recruitment procedures are adhered to at all times.
Complying with all policies in relation to the recruitment and retention of staff.
Maintaining staff morale and staff discipline.
Ensure all staff have a DBS check carried out every three years as per company policy.
Ensure that all staff have the right to work in the UK and all appropriate checks are
conducted.
Become the leader and motivate your staff.
Ensure the Rose Model Dementia care is embedded within the home.

Promote the Home professionally and effectively in the community, maintain private
bed occupancy and support corporate marketing:

Organising regular residents and relatives meetings where necessary
Promoting company image in the Community
Promote community links, your home becomes the hub for local community activities i.e.
memory café, intergeneration activities.
Producing in-house letters, magazines etc.
Having an Activities/Events Programme
Maintaining full occupancy
Maintaining fee levels
Providing hospitality to relatives and visitors.
Dealing effectively with all enquires without delay.
Supporting and promoting corporate marketing activities and Recruitment Initiatives

Ensure the provision of appropriate support services including, catering, laundry,
cleaning and property maintenance:

Maintaining all equipment in a safe condition
Maintaining the building and grounds
Monitoring work of any external contractor
Maintaining correct levels of supplies
Providing an appropriate and efficient catering service
Providing an appropriate and efficient laundry service
Dealing with general correspondence
Implementing and monitoring all necessary service contracts

Essential Skills, Characteristics and Experience:

To be registered with CQC.
Effective communication with all levels
of staff including drafting professional
emails and letters.
To be a positive leader and role model,
to lead by example.
Ability to manage own time effectively.
Ability to work under pressure and to be
flexible within role.
To be passionate about person centred
care and the resident\’s wellbeing.
Ability to develop staff and recognise
key strengths amongst team.
Ability to motivate, encourage and
engage with staff at all levels.
To be business minded and maintain a
professional attitude to work at all
times.
To hold a clean full UK driving licence
To be qualified to NVQ Level 5 or
Registered Manager Award (RMA) or
equivalent.