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- Tasks: Support and enhance the academic journey and wellbeing of medical students.
- Company: St Mary’s University, a pioneering institution in socially accountable medical education.
- Benefits: Competitive salary, 30 days annual leave, and a supportive work environment.
- Why this job: Make a real difference in students' lives while shaping the future of medical education.
- Qualifications: Experience in higher education management and knowledge of UK medical education.
- Other info: Join a diverse community committed to equality and inclusion.
The predicted salary is between 43482 - 50253 £ per year.
Contract: Permanent, 1.0 FTE
Salary: £43,482 - £50,253 per annum
30 days of annual leave plus bank holidays and University closure days.
As the University builds on its proud heritage, we are looking for exceptional people to help shape our future. We provide a high-quality professional environment, inspired by our distinctive ethos and Catholic mission and values. Our values of excellence, generosity of spirit, inclusiveness and respect inspire us to create an academic community in which everybody is welcomed and which puts the student at the centre of all our endeavours.
The School of Medicine opens in September 2026 as one of the UK’s first socially accountable medical schools, dedicated to tackling health inequalities and serving diverse communities.
We are seeking a dynamic Medical Student Experience Manager who will play a central role in supporting the academic journey and wellbeing of students at St Mary’s University School of Medicine. They will lead on the coordination and delivery of high-quality education and student support across the School of Medicine, overseeing education management and student support, performance and conduct. They will work collaboratively with academic and professional services staff across the School of Medicine team and the wider university to help support and enable the success of our Medicine students during their time at St Mary’s.
Main duties of the role will include:
- Supporting student performance, health and conduct through working with the Head of Medical Student Experience where student concerns regarding behaviour, health, or professionalism are raised and coordinating early interventions.
- Supporting student assessment and records management such as managing digital processes for assessments and marking procedures, and the return of feedback and marks via the VLE and ePortfolio platform.
- Student support management – maintaining clear communications with faculty liaising with Registry, overseeing student applications for Extenuating Circumstances, and ensuring students receive timely support.
- Assist the Head of Medical Student Experience in building external connections with local, national and international medical schools to support a community engaged medical education curriculum and opportunities for student development.
- Ensure legal and regulatory compliance in relation to all aspects of faculty programme delivery and student administration, including but not limited to data protection regulations, consumer protection legislation and OfS regulation.
We are looking for someone who has:
- Significant experience in higher education management and expertise in the operational management of undergraduate or postgraduate medical education programmes.
- Experience of line management.
- Knowledge of medical education in the UK and recent issues influencing its development.
- Excellent IT skills with experience of using a range of software.
- Excellent communication and interpersonal skills, both written and verbal, with the ability to analyse, interpret and communicate complex information effectively.
- The ability to maintain strong working relationships with academic schools and service departments, both internally and externally within the sector.
St Mary’s University is committed to equality, diversity, and inclusion (EDI) and welcomes applications from all sections of the community. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
Closing Date: Sunday 8 February at 23:00
For any queries, please contact corinne.cohen@stmarys.ac.uk
Medical Student Experience Manager in London employer: St Mary’s University, Twickenham
Contact Detail:
St Mary’s University, Twickenham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Student Experience Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at St Mary’s University on LinkedIn. A friendly chat can give us insider info about the role and the culture, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by researching the latest trends in medical education. We want to show that we’re not just passionate but also knowledgeable about the field and how it impacts student experiences.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with us. This helps us articulate our thoughts clearly and boosts our confidence when discussing our experience and ideas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team at St Mary’s.
We think you need these skills to ace Medical Student Experience Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Medical Student Experience Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Provide examples of how you've successfully managed student support or education programmes in the past. We want to see how you can bring your expertise to our team.
Be Clear and Concise: Keep your writing clear and to the point. Avoid jargon unless it’s relevant to the role. We appreciate straightforward communication, so make sure your application is easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at St Mary’s University, Twickenham
✨Know Your Stuff
Make sure you’re well-versed in the specifics of medical education management. Brush up on recent developments in UK medical education and be ready to discuss how they impact student experience. This shows you’re not just interested in the role, but also passionate about the field.
✨Showcase Your Experience
Prepare examples from your past roles that highlight your experience in higher education management and line management. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewers to see your impact.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating complex information in a straightforward manner. You might even want to do a mock interview with a friend to refine your delivery and ensure you come across as confident and clear.
✨Emphasise Collaboration
This position requires working closely with various teams, so be prepared to discuss how you’ve successfully collaborated in the past. Highlight any experiences where you’ve built strong relationships with academic staff or external partners, as this will resonate well with the interviewers.
