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- Tasks: Provide excellent customer service and manage patient appointments in a busy medical office.
- Company: Join a supportive team in a reputable GP surgery.
- Benefits: Flexible 20-hour work week with opportunities for growth.
- Other info: Dynamic environment with a focus on teamwork and communication.
- Why this job: Make a difference in patients' lives while developing valuable skills.
- Qualifications: GCSEs (A-C) and previous experience in a GP surgery preferred.
The predicted salary is between 20000 - 25000 £ per year.
We are seeking a highly organised, experienced and detail-oriented Medical Receptionist to join our team. Working 20 hours over 5 weekdays, the Medical Receptionist will be responsible for providing excellent customer service, managing patient appointments, and performing various administrative tasks. The ideal candidate will have strong communication skills and the ability to multitask in a fast-paced medical office environment.
Main duties of the job:
- Greet and check-in patients upon arrival, ensuring a positive and welcoming experience
- Schedule patient appointments and maintain the appointment calendar
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Maintain patient records and update information as necessary
- Assist with administrative tasks such as filing, scanning, mail/post and data entry
Job responsibilities:
The medical receptionist will complete administrative and reception duties in line with the requirements for a GP surgery. Further job details available on request.
Qualifications:
- Good standard of education - GCSE (A-C) 6 and over.
- Previous experience in GP surgery.
- Emis and Docman experience.
- Proficient in using office equipment such as computers, printers, and scanners.
- Strong organisational skills with the ability to prioritise tasks effectively.
- Excellent verbal and written communication skills.
- Ability to work well in a team environment.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Receptionist in Oldham employer: St Mary's Medical Centre
Contact Detail:
St Mary's Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist in Oldham
✨Tip Number 1
Get to know the company! Research the GP surgery and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Medical Receptionist, you'll need to interact with patients and staff regularly. Role-play common scenarios with a friend or family member to boost your confidence and ensure you come across as professional and friendly.
✨Tip Number 3
Network like a pro! Connect with current or former employees of the surgery on LinkedIn. They might share insights about the workplace culture or even refer you for the position, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and tech-savvy, which is a great trait for a Medical Receptionist.
We think you need these skills to ace Medical Receptionist in Oldham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a GP surgery and any relevant skills. We want to see how your background fits with the role of a Medical Receptionist, so don’t hold back on showcasing your organisational skills and customer service experience!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the job description, like managing patient appointments or handling administrative tasks.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at St Mary's Medical Centre
✨Know Your Stuff
Before the interview, make sure you understand the role of a Medical Receptionist inside out. Familiarise yourself with common tasks like managing appointments and handling patient records. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you’ve handled difficult situations or provided excellent customer service. This will demonstrate your ability to interact professionally with patients and colleagues.
✨Practice Multitasking Scenarios
In a fast-paced medical office, multitasking is essential. During the interview, be ready to discuss how you manage multiple tasks at once. You could even practice some scenarios with a friend, like answering a phone call while checking in a patient, to illustrate your skills.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the medical practice well. Remember, you’re aiming to create a welcoming atmosphere right from the start!