At a Glance
- Tasks: Monitor CCTV and ensure the safety of children and staff in a secure environment.
- Company: Join the dedicated team at St Marys Kenmure, a secure facility for young people.
- Benefits: Competitive salary of £28,870, full-time hours, and a supportive work culture.
- Other info: Dynamic role with opportunities for personal growth and professional development.
- Why this job: Make a real difference in the lives of young people while developing your skills.
- Qualifications: Experience in security or reception roles, strong communication, and teamwork skills.
The predicted salary is between 28870 - 28870 £ per year.
Location: St Marys Kenmure, St Marys Road, Bishopbriggs, Glasgow, G64 2EH
Salary: £28,870 per year
Contract Type: Permanent
Position Type: Full Time
Hours: 37 hours per week rota including nightshifts
We are looking for a Control Room Operator who demonstrates sound judgment and can engage with individuals at all levels, to join our Estates team at St Marys Kenmure, based in Bishopbriggs.
Key Responsibilities
- Monitoring CCTV
- Controlling movement within the location
- Security and safety of all children, staff, family and professional visitors within the Secure Unit
- Reception role to professionally meet, greet, welcome and advise visitors/guests
Requirements
- Ability to remain calm
- Effective communicator
- Strong interpersonal skills
- Proven ability to collaborate effectively with others
The salary for this post is £28,870 per annum, based on a 37 hour working week, this post involves shift work covering 365 days per year on a rotational basis including night shift.
About St Marys Kenmure
St Marys Kenmure is a secure facility that offers a controlled, safe and secure environment for the care and education of young people who are referred from the Courts and Childrens Hearings. Each young person is entitled to receive a high standard of care from a team of experienced and qualified staff who strive to meet their needs and ensure their health and safety. We also offer a wide range of academic and vocational subjects to allow our young people to learn and develop during their stay, along with a variety of recreational facilities. Upholding the rights of young people, advocating on their behalf and ensuring they are provided the opportunity to grow and develop is at the forefront of our approach to education. Our young people receive a high standard of care and support from a team of experienced and qualified individuals across various disciplines, all committed to working collaboratively and in partnership to KeepThePromise. St. Marys Kenmure is located in Bishopbriggs, North of Glasgow. It is a commutable distance from Glasgow, Edinburgh and Stirling.
If you have relevant experience and you want to join a team of professional and caring people, we would love to hear from you. Please note that any offer of employment will be subject to a satisfactory Disclosure Scotland check. We value authenticity and personal engagement in our hiring process. Please do not use AI tools (such as ChatGPT or similar) to write your application. We are looking for genuine reflections of your experience, voice, and interest in the role. Applications that appear to be AI-generated may be disqualified.
Personal Specification Control Room Operator
KNOWLEDGE
- Essential (must have) Knowledge of the role and its responsibilities
SKILLS
- Essential (must have) Team working
- Good interpersonal and motivational skills
- Time management
- Planning and organisational skills
- Written and verbal communication skills
- Tact, patience and understanding
- Mental strength to cope with challenging situations
- Ability to keep accurate records and write reports
EXPERIENCE (Occupational Minimum Experience)
- Essential (must have) Experience of working in security/reception position
- Desirable (would like to have) Has worked in a similar position
EDUCATION/ TRAINING (Educational Minimum Qualifications)
- Essential (must have) Must have minimum standard of education in particular Maths and English
PROFESSIONAL QUALITIES
- Essential (must have) Capable of ensuring the safety and security of the building and people
- Give support and commitment to the work of the team
- Appreciate the significance of safety and security protocol
- Recognise own areas of responsibility and accountability
- Maintain high standards of service delivery
- Have a consistency of approach
PERSONAL QUALITIES
- Essential (must have) Self-motivated
- Demonstrates and can do approach
- Approachable
- Team Player
- Ability to work on own initiative whilst taking responsibility for your own actions
- Work under pressure and remain calm
- Ability to work with minimum supervision
- Inclusive and respectful
- Ability to deal with challenging situations
Locations
Control Room Operator in Glasgow, Scotland employer: St Mary's Kenmure
St Marys Kenmure is an exceptional employer, offering a supportive and collaborative work environment for Control Room Operators dedicated to the safety and well-being of young people. With a focus on professional development and a commitment to high standards of care, employees benefit from a meaningful role in a secure facility that values authenticity and personal engagement. Located conveniently in Bishopbriggs, just a short commute from Glasgow, Edinburgh, and Stirling, this position provides a unique opportunity to make a positive impact while enjoying a comprehensive benefits package and a strong team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Control Room Operator in Glasgow, Scotland
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Control Room Operator. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like St Mary's Kenmure. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to St Mary's Kenmure
Don’t forget to apply for the Control Room Operator role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining St Mary's Kenmure.
We think you need these skills to ace Control Room Operator in Glasgow, Scotland
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at St Mary's Kenmure. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at St Mary's Kenmure.
How to prepare for a job interview at St Mary's Kenmure
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at St Mary's Kenmure.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at St Mary's Kenmure.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at St Mary's Kenmure.
