At a Glance
- Tasks: Support residents and staff with administrative tasks while creating a warm environment.
- Company: Join St Mary's Care Group, where compassion meets professionalism.
- Benefits: Friendly workplace, ongoing training, and career progression opportunities.
- Other info: Flexible hours with occasional evenings and weekends.
- Why this job: Make a meaningful impact in people's lives every day.
- Qualifications: Warm, organised, and passionate about improving lives.
The predicted salary is between 20000 - 25000 £ per year.
Location: St Marys Chanterlands, Chanterlands Avenue, Kingston upon Hull, United Kingdom
Job Type: Permanent, Full-time (35 hours per week, includes occasional evenings and weekends)
Join St Mary's Care Group – Make Every Day Matter
At St Mary's Care Group, we believe in delivering more than just care. Our values are rooted in dignity, respect, and a personalised approach that places each resident's wellbeing, independence and choices at the heart of everything we do.
At St Mary's Chanterlands we know that the little things can make a big difference in someone's day. That's why we're looking for a warm, enthusiastic Administrator to bring colour and connection to life at our home in Hull. You’ll be joining a team where compassion and empowerment go hand in hand, and where every colleague plays a vital part in improving the quality of life for those we care for. If you’re passionate about helping others live well, and you love the idea of making every day more meaningful, this could be the role for you.
What You’ll Be Doing:
- Ensure continuity of the payroll.
- Arrange accurate calculation of gross wages on a weekly basis using computer and manual systems.
- Maintain staff attendance records.
- Maintain complete files for residents and staff members in line with the company's policies and procedures.
- Provide administrative/secretarial support to the Home Manager (typing, filing, dealing with correspondence) within given timescales.
- Operate office equipment such as fax, photocopier, and computer as required.
- Answer the telephone and respond to enquiries from residents and visitors at reception, redirecting with a friendly and efficient manner.
- Maintain stationery supplies.
- Order and maintain records of staff members' uniforms.
- Participate in staff and resident meetings as and when required.
What We’re Looking For:
- Warm, approachable, and brimming with positivity.
- Organised, reliable, and effective with planning.
- Creative, enthusiastic, and able to motivate others.
- Passionate about improving the lives of older people.
- Able to work flexibly across some evenings and weekends.
- Previous experience in a similar role.
What We Offer:
- A friendly, supportive, and welcoming workplace.
- Real opportunities for ongoing training and career progression.
- A chance to make a meaningful impact in people’s lives every day.
- A valued role within a close-knit team that cares as much about each other as we do our residents.
Receptionist employer: St Mary's Care Services
At St Mary's Care Group, we pride ourselves on being an exceptional employer that values compassion, respect, and personal growth. Located in the heart of Kingston upon Hull, our supportive work culture fosters a sense of belonging, where every team member is empowered to make a meaningful impact in the lives of our residents. With real opportunities for ongoing training and career progression, joining us means becoming part of a close-knit team dedicated to improving the quality of life for older people while enjoying a friendly and welcoming workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company culture! Before your interview, check out St Mary's Care Group's website and social media. Understanding their values will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the first point of contact. Role-play common scenarios with a friend to boost your confidence in handling enquiries and making visitors feel welcome.
✨Tip Number 3
Dress the part! First impressions matter, so wear something smart and professional that reflects the warm and approachable vibe of St Mary's. It shows you care about the role and the residents.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Warmth:In your application, let your personality shine through! We’re looking for someone who is warm and approachable, so don’t be afraid to express your enthusiasm for helping others. A friendly tone can make a big difference.
Highlight Relevant Experience:Make sure to mention any previous experience you have in similar roles. We want to see how your skills align with what we do at St Mary's Care Group, so be specific about your past responsibilities and achievements.
Be Organised and Clear:When writing your application, keep it organised and easy to read. Use clear headings and bullet points where necessary. This shows us that you’re reliable and effective with planning, which is exactly what we need!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at St Mary's Care Services
✨Know the Company Values
Before your interview, take some time to understand St Mary's Care Group's values of dignity, respect, and personalised care. This will help you align your answers with their mission and show that you're genuinely interested in making a difference.
✨Showcase Your Warmth
As a receptionist, being warm and approachable is key. Prepare examples from your past experiences where you've demonstrated these qualities, whether it was helping a resident or resolving an issue with a visitor. Let your personality shine through!
✨Demonstrate Organisational Skills
Since the role involves maintaining records and managing payroll, be ready to discuss how you stay organised. Share specific tools or methods you use to keep track of tasks and ensure everything runs smoothly, especially in a busy environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you had to manage multiple tasks or deal with a challenging visitor, and explain how you approached those situations effectively.
