At a Glance
- Tasks: Oversee daily office operations and manage customer inquiries at St Mary's Garage.
- Company: Join a trusted village garage known for high-quality automotive services and community engagement.
- Benefits: Enjoy a full-time role with a Monday to Friday schedule in a supportive environment.
- Why this job: Be part of a team that values customer satisfaction and fosters a collaborative atmosphere.
- Qualifications: Experience as an Office Manager or similar role, with strong organisational and communication skills required.
- Other info: This is an in-person position, perfect for those ready to make a community impact.
The predicted salary is between 30000 - 42000 £ per year.
Company Overview
St Mary's Garage is a trusted village garage dedicated to providing high-quality automotive maintenance and repair services. Our commitment to customer satisfaction and community engagement sets us apart as a reliable choice for vehicle care. The ideal candidate will possess exceptional leadership skills and a strong background in customer service. This role is pivotal in ensuring that our customers receive a warm welcome and an efficient service.
Summary
We are seeking an Office Manager to join our team at St Mary's Garage. This pivotal role involves overseeing daily office operations, ensuring efficient communication, and managing administrative tasks that support our commitment to exceptional service in the automotive industry.
Responsibilities
- Manage daily office operations to ensure workshop efficiency and effectiveness.
- Handle customer inquiries and maintain professional phone etiquette.
- Organising bookings / appointments.
- Discussing vehicle repair work with customers and giving advice.
- Checking stock and ordering parts and equipment.
Requirements
- Proven experience as an Office Manager or in a similar administrative role.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Familiarity with Outlook, Word and ideally garage based invoicing systems.
- Ability to supervise a team effectively and foster a collaborative environment.
If you are ready to take the next step in your career and contribute to a community-focused garage, we invite you to apply today at St Mary's Garage!
Job Type: Full-time
Schedule: Monday to Friday, Weekend availability
Work Location: In person
Office Manager in Diss employer: St Mary s Garage
Contact Detail:
St Mary s Garage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager in Diss
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the services offered by St Mary's Garage. Understanding common customer queries and repair processes will help you engage confidently during interviews.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've successfully managed a team or improved office efficiency, as this is crucial for the Office Manager position.
✨Tip Number 3
Practice your communication skills, particularly in handling customer inquiries. Role-play scenarios where you address customer concerns or explain services, as this will demonstrate your ability to maintain professionalism under pressure.
✨Tip Number 4
Research common office management software and tools, especially those related to invoicing and scheduling. Being knowledgeable about these systems will show your readiness to hit the ground running in the role.
We think you need these skills to ace Office Manager in Diss
Some tips for your application 🫡
Understand the Company: Familiarise yourself with St Mary's Garage by visiting their website and social media pages. Understand their values, services, and community involvement to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience as an Office Manager or in similar roles. Be specific about your leadership skills and customer service background, as these are crucial for this position.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples of how you've effectively handled customer inquiries and maintained professional etiquette in past positions. This can set you apart from other candidates.
Tailor Your Application: Make sure your application is tailored to the job description. Use keywords from the job listing, such as 'organisational skills' and 'team supervision', to demonstrate that you meet the requirements they are looking for.
How to prepare for a job interview at St Mary s Garage
✨Showcase Your Leadership Skills
As an Office Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed a team or improved office efficiency in previous roles. This will show the interviewers that you can foster a collaborative environment.
✨Highlight Customer Service Experience
Since customer satisfaction is key at St Mary's Garage, be ready to discuss your background in customer service. Share specific instances where you went above and beyond to assist customers, as this will resonate well with their commitment to exceptional service.
✨Familiarise Yourself with Relevant Software
Make sure you're comfortable with Outlook, Word, and any garage-based invoicing systems. If you have experience with similar software, mention it during the interview. This shows that you can hit the ground running and adapt quickly to their systems.
✨Prepare Questions About the Role
Interviews are a two-way street, so prepare thoughtful questions about the Office Manager role and the company culture. This not only shows your interest in the position but also helps you determine if St Mary's Garage is the right fit for you.