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- Tasks: Support adults facing challenges like homelessness and mental health issues with empathy and resilience.
- Company: Join a compassionate team at St Martins, dedicated to making a difference.
- Benefits: Enjoy up to 31 days holiday, birthday leave, and access to counselling services.
- Other info: Flexible shifts, comprehensive training, and opportunities for career growth.
- Why this job: Make a real impact in people's lives while gaining valuable experience in social care.
- Qualifications: Passion for helping others, emotional resilience, and experience in support roles.
The predicted salary is between 28153 - 32578 £ per year.
We have a temporary part-time vacancy (fixed term contract) for a Senior Support Shift Team Member, shift work including weekends and sleep in shifts (£70.47 per sleep in shift). Part time - 24hrs per week. Fixed term contract until 31st March 2027. Salary - £28,153- £32,578 per annum (pro-rata).
The main purpose of the job is to understand and work with adults who may have experienced trauma linked to homelessness, addiction, mental or physical health needs, family breakdown, criminal activity and other disadvantages. The post holder will be part of a team providing person centred and trauma informed support to single homeless people living within homeless services accommodation.
You will be working across these four projects:
- The Somewhere Safe to Stay Hub
- Bishopbridge House
- Dibden Road Hostel
- St Martins House
We are looking for:
- Someone with the passion and drive to support anyone finding themselves in this situation.
- Evidence of emotional resilience and tenacity to provide support, even when faced with resistance.
- Experience of supporting people who have poor mental health, addictions or who are ex-offenders.
- Ability and willingness to be flexible.
- Someone to demonstrate confidence, adaptability and conscientiousness, have empathy with the people we support and the determination to make a difference.
You can expect:
- A comprehensive training programme, whilst gaining experience in the fields of criminal justice, social care, mental health, and housing law.
- Up to 31 days holiday and from your first day an additional ‘birthday’ holiday to be taken in your birthday month.
- Because work-life balance matters, you'll have the opportunity to buy extra annual leave, through our buying holiday scheme.
- Employee Assistance Programme (EAP) that provides a 24hr helpline to support you and those living at the same address (over the age of 16) through any of life’s issues or problems, including up to 10 sessions of face-to-face, telephone or online counselling, per issue, per year, including CBT.
- Access to a service that provides team members and people living at that address, GP appointments 24/7 365 days a year accessible from anywhere in the world.
- Keep more of what you earn by taking advantage of our salary sacrifice schemes! Team members can benefit from lower tax contributions and increased payments into their pension.
- In addition, St Martins offers non-cash benefits, such as the purchase of high value items such as bikes and technology, including laptops and smartphones.
- Access to discounted products and services, including: ‘Blue Light’ discount card, wellbeing platform, Pension scheme and life insurance.
Please note that St Martins is unable to offer visa sponsorship for international applicants, and all candidates must have the right to work in the UK at the time of application.
For further information on the role, please contact Billy Thornton Head of Housing Response on 01603 666563.
CLOSING DATE: 25th May 2026
Senior Shift Team Member - 24hrs per week, fixed term contract until 31st March 2027 in Norwich employer: St Martins
Contact Detail:
St Martins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Shift Team Member - 24hrs per week, fixed term contract until 31st March 2027 in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to trauma-informed support. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion! When you get the chance to chat with hiring managers, share your personal experiences or motivations for wanting to support those facing homelessness or mental health challenges. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities and updates about our projects there.
We think you need these skills to ace Senior Shift Team Member - 24hrs per week, fixed term contract until 31st March 2027 in Norwich
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting vulnerable individuals shine through. We want to see your drive and commitment to making a difference in the lives of those who have faced challenges.
Tailor Your Experience: Make sure to highlight any relevant experience you have in supporting people with mental health issues, addictions, or other disadvantages. We’re looking for evidence of your emotional resilience and adaptability, so don’t hold back!
Be Person-Centred: Remember, this role is all about providing person-centred support. Use your application to demonstrate how you’ve successfully worked with individuals in the past, focusing on empathy and understanding their unique needs.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at St Martins
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Senior Support Shift Team Member. Familiarise yourself with the specific challenges faced by the individuals you'll be supporting, such as trauma linked to homelessness and mental health issues. This knowledge will help you demonstrate your passion and suitability for the role.
✨Showcase Your Emotional Resilience
Given the nature of the work, it's crucial to highlight your emotional resilience during the interview. Prepare examples from your past experiences where you've successfully supported individuals facing adversity. This will show that you have the tenacity and empathy needed for this role.
✨Demonstrate Flexibility and Adaptability
The job involves shift work, including weekends and sleep-in shifts, so be ready to discuss your flexibility. Share instances where you've adapted to changing circumstances or worked outside your comfort zone. This will reassure the interviewers that you're willing to meet the demands of the position.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, training programmes, or the specific projects you'll be involved in. This not only shows your genuine interest in the role but also helps you assess if the organisation aligns with your values and career goals.