At a Glance
- Tasks: Support individuals facing challenges like homelessness and mental health issues with compassion.
- Company: Join a dedicated team at St Martins, committed to making a difference.
- Benefits: Enjoy flexible hours, comprehensive training, and up to 29 days holiday plus a birthday day off.
- Other info: Access to counselling services, discounted products, and a supportive work environment.
- Why this job: Make a real impact in people's lives while gaining valuable experience in social care.
- Qualifications: Passion for helping others, emotional resilience, and experience in support roles.
The predicted salary is between 12 - 15 £ per hour.
This is a temporary part-time fixed term contract until March 31st 2027, 22.8 hours per week, Monday - Friday. We have a part-time temporary vacancy for a Floating Support Team Member.
The main purpose of the job is to understand and work with adults who may have experienced trauma linked to homelessness, addiction, mental or physical health needs, family breakdown, criminal activity and other disadvantages. The post holder will be part of a team providing person centred and trauma informed support to single homeless people living within homeless services accommodation.
We are looking for:
- Someone with the passion and drive to support anyone finding themselves in this situation.
- Evidence of emotional resilience and tenacity to provide support, even when faced with resistance.
- Experience of supporting people who have poor mental health, addictions or who are ex-offenders.
- Ability and willingness to be flexible.
- Someone who is able to drive, as we are supporting people in the community and hostels.
You can expect:
- A comprehensive training programme, whilst gaining experience in the fields of criminal justice, social care, mental health, and housing law.
- A personal development programme tailored to your interests within our field of work.
- Up to 29 days holiday and from your first day an additional ‘birthday’ holiday to be taken in your birthday month.
- Employee Assistance Programme (EAP) that provides a 24hr helpline to support you and those living at the same address (over the age of 16) through any of life’s issues or problems, including up to 6 sessions of face-to-face, telephone or online counselling, per issue, per year, including CBT.
- Access to a service that provides team members and people living at that address, GP appointments 24/7 365 days a year accessible from anywhere in the world.
- Keep more of what you earn by taking advantage of our salary sacrifice schemes!
- Access to discounted products and services, including: ‘Blue Light’ discount card, wellbeing platform, Pension scheme and life assurance.
For further information on the role, please contact Sally Parker, Head of Homeless Support Services, 01603 413820, sally.parker@stmartinshousing.org.uk or Hannah Cooper, Support and Integration Manager, 01603 677590, hannah.cooper@stmartinshousing.org.uk.
CLOSING DATE: Wednesday 3rd June 2026
Floating Support Team Member, Fixed Term Contract until March 31st 2027 (22.8hrs per week) in Norwich employer: St Martins
St Martins is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals. With a strong focus on employee development, we offer comprehensive training and tailored personal development programmes, alongside generous benefits such as up to 29 days of holiday and a unique birthday holiday. Our supportive work culture prioritises emotional resilience and flexibility, ensuring that our team members are well-equipped to provide trauma-informed care while enjoying a range of health and wellbeing resources.
StudySmarter Expert Advice🤫
We think this is how you could land Floating Support Team Member, Fixed Term Contract until March 31st 2027 (22.8hrs per week) in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the field of support work, especially those who have experience with homelessness and mental health. Attend local events or workshops to meet potential colleagues and employers – you never know who might have a lead on your dream job!
✨Tip Number 2
Show your passion! When you get the chance to chat with hiring managers or during interviews, share your personal experiences or motivations for wanting to help those in need. Authenticity goes a long way in making a memorable impression.
✨Tip Number 3
Be flexible and adaptable! The role of a Floating Support Team Member requires a lot of on-the-spot thinking. Highlight your ability to adjust to different situations and needs during interviews – it shows you're ready for the challenges ahead.
✨Tip Number 4
Apply through our website! We’ve got all the info you need about the role and the application process. Plus, it’s a great way to show your enthusiasm for joining our team at StudySmarter. Don’t miss out on this opportunity!
We think you need these skills to ace Floating Support Team Member, Fixed Term Contract until March 31st 2027 (22.8hrs per week) in Norwich
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting those in need shine through. We want to see your drive to help individuals facing challenges like homelessness and mental health issues. Share personal experiences or motivations that fuel your commitment!
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills. We’re looking for evidence of emotional resilience and flexibility, so don’t hesitate to showcase any past roles where you’ve demonstrated these qualities.
Be Honest and Authentic:We appreciate authenticity! If you've faced challenges yourself or have unique insights into the issues our clients face, share them. Being genuine can really set you apart from other candidates and show us your understanding of the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Floating Support Team Member position. Plus, it’s super easy to do!
How to prepare for a job interview at St Martins
✨Know Your Stuff
Make sure you understand the role of a Floating Support Team Member inside out. Familiarise yourself with the challenges faced by individuals experiencing homelessness, addiction, and mental health issues. This knowledge will help you demonstrate your passion and commitment during the interview.
✨Show Emotional Resilience
Prepare to discuss your experiences that showcase your emotional resilience and tenacity. Think of specific examples where you've supported someone in a tough situation, especially if it involved resistance. This will highlight your ability to handle the demands of the role.
✨Flexibility is Key
Be ready to talk about your flexibility and willingness to adapt to different situations. The job requires working with various individuals in diverse environments, so share instances where you've successfully adjusted your approach to meet someone's unique needs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the support services offered. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
