At a Glance
- Tasks: Support adults facing challenges like homelessness and mental health issues with empathy and resilience.
- Company: Join a compassionate team dedicated to making a difference in people's lives.
- Benefits: Enjoy up to 31 days holiday, birthday leave, and access to counselling services.
- Other info: Flexible shifts, comprehensive training, and opportunities for career growth.
- Why this job: Make a real impact while gaining valuable experience in social care and mental health.
- Qualifications: Passion for helping others, emotional resilience, and experience in support roles.
The predicted salary is between 27254 - 31537 £ per year.
We have a temporary full time vacancy (38hrs per week) - fixed term contract until 31st March 2027 for a Senior Shift Team Member, shift work including weekends and sleep in shifts (£70.47 per sleep in shift).
Salary - £27,254- £31,537 per annum (depending on experience).
The main purpose of the job is to understand and work with adults who may have experienced trauma linked to homelessness, addiction, mental or physical health needs, family breakdown, criminal activity and other disadvantages. The post holder will be part of a team providing person centred and trauma informed support to single homeless people living within homeless services accommodation.
Projects:
- The Somewhere Safe to Stay Hub
- Bishopbridge House
- Dibden Road Hostel
- St Martins House
We are looking for:
- Someone with the passion and drive to support anyone finding themselves in this situation.
- Evidence of emotional resilience and tenacity to provide support, even when faced with resistance.
- Experience of supporting people who have poor mental health, addictions or who are ex-offenders.
- Ability and willingness to be flexible.
- Someone to demonstrate confidence, adaptability and conscientiousness, have empathy with the people we support and the determination to make a difference.
You can expect:
- A comprehensive training programme, whilst gaining experience in the fields of criminal justice, social care, mental health, and housing law.
- Up to 31 days holiday and from your first day an additional ‘birthday’ holiday to be taken in your birthday month.
- Because work-life balance matters, you'll have the opportunity to buy extra annual leave, through our buying holiday scheme.
- Employee Assistance Programme (EAP) that provides a 24hr helpline to support you and those living at the same address (over the age of 16) through any of life’s issues or problems, including up to 10 sessions of face‑to‑face, telephone or online counselling, per issue, per year, including CBT.
- Access to a service that provides team members and people living at the same address, GP appointments 24/7 365 days a year accessible from anywhere in the world.
- Keep more of what you earn by taking advantage of our salary sacrifice schemes! Team members can benefit from lower tax contributions and increased payments into their pension.
- In addition, St Martins offers non‑cash benefits, such as the purchase of high value items such as bikes and technology, including laptops and smartphones.
- Access to discounted products and services, including: ‘Blue Light’ discount card, wellbeing platform, Pension scheme and life insurance.
For further information on the role, please contact Billy Thornton Head of Housing Response on 01603 666563.
CLOSING DATE: 11th March 2026
Senior Shift Team Member, Full Time 38hrs per week - Fixed Term Contract until 31st March 2027 in Norfolk employer: St Martins
Join us as a Senior Shift Team Member and be part of a compassionate team dedicated to supporting vulnerable individuals facing significant challenges. We pride ourselves on fostering a supportive work culture that prioritises employee well-being, offering extensive training, generous holiday allowances, and unique benefits like a birthday holiday and access to 24/7 GP services. With a focus on personal and professional growth, this role provides an opportunity to make a meaningful impact in the community while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Shift Team Member, Full Time 38hrs per week - Fixed Term Contract until 31st March 2027 in Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to supporting vulnerable individuals. We recommend role-playing with a friend or using online resources to boost your confidence and refine your responses.
✨Tip Number 3
Show your passion! When you get the chance to speak with hiring managers, share your personal experiences or motivations for wanting to support those facing challenges. Authenticity goes a long way in making a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities tailored to your skills and interests.
We think you need these skills to ace Senior Shift Team Member, Full Time 38hrs per week - Fixed Term Contract until 31st March 2027 in Norfolk
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting vulnerable individuals shine through. We want to see that you genuinely care about making a difference in the lives of those who have faced challenges.
Tailor Your Experience:Make sure to highlight any relevant experience you have in supporting people with mental health issues, addictions, or other disadvantages. We’re looking for evidence of your emotional resilience and adaptability, so don’t hold back!
Be Authentic:We appreciate authenticity! Share your personal journey or experiences that have shaped your desire to work in this field. This helps us understand who you are beyond your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at St Martins
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and the values of the organisation. This will help you tailor your answers to show how your experience aligns with their needs.
✨Showcase Your Empathy
Given the nature of the role, it's crucial to demonstrate your ability to empathise with individuals facing challenges. Prepare examples from your past experiences where you've successfully supported someone in a difficult situation, highlighting your emotional resilience and adaptability.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and approach to trauma-informed care. Think about specific situations you might encounter in the role and how you would handle them. Practising these responses can give you confidence during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This shows your genuine interest in the role and the organisation. You might ask about the training programme or how the team supports each other in challenging situations, which can also give you valuable insights.
